Search the 5 jobs at Gradient Comfort

The Director of Customer Service and Deployment at Gradient will oversee customer success and deployment processes. Responsibilities include developing customer success strategies, managing customer onboarding, leading a customer success team, and improving processes based on customer feedback. The role involves cross-functional collaboration with departments like Sales and Engineering to ensure customer satisfaction and growth.

As a Senior Firmware Engineer at Gradient, you will lead the design of firmware modules, collaborate with cross-functional teams to define product requirements, and mentor junior developers. Your focus will be on implementing firmware for electronics and enhancing system performance through embedded algorithms.

As the Director of Finance & Accounting at Gradient, you will lead financial strategy and operations, manage budgeting and forecasting processes, prepare reports for stakeholders, oversee compliance and audits, and mentor one direct report. This role requires collaboration with cross-functional teams to assess financial performance and drive the company's growth objectives while supporting the mission of environmental sustainability.

The Staff Firmware Engineer will lead the firmware architecture design and contribute to embedded software systems. Responsibilities include defining product requirements, implementing wireless communication protocols, enhancing testing processes, mentoring developers, and ensuring high-quality product delivery.

The Lead Customer Engineer & Trainer will provide exceptional customer support, resolving technical issues related to heat pump systems and coordinating with internal teams. This role involves troubleshooting, training contractors and technicians, and helping shape the Field Service function while adapting to evolving technologies and processes.