Jobs at Gousto

Lead a supply chain category, owning planning and operational performance to hit OKRs/KPIs. Mentor the team, manage supplier relationships, run root-cause KPI analysis, implement data-driven process improvements, collaborate cross-functionally, mitigate disruption risks, and apply AI and advanced analysis to improve efficiency.

Lead the expansion of planning function by executing daily and weekly production schedules, facilitating capacity meetings, monitoring KPIs, improving forecast accuracy, driving labor planning and production scheduling, identifying process improvements, and collaborating with Technology, Operations and Growth to scale planning capabilities and reduce waste.

Lead section and team leaders on shift to meet KPIs (OTIF, stock accuracy, picking performance), ensure food safety (GMP), maintain equipment and WMS accuracy, coach and develop teams, drive safety and operational excellence.

Lead and manage the QA team on site, drive a quality-first culture, conduct audits, manage non-conformances and corrective actions, supervise pick-line QC, support QMS documentation, and coordinate QA testing for new raw materials and trials.

Provide end-to-end employee relations advice and case management (grievances, disciplinaries, investigations, absence), coach and train managers, ensure consistent policy application, use ER data to identify trends, support attendance and wellbeing processes, and contribute to people projects including organisational change and contract variations.

Own and improve daily supply chain tooling and analytics, maintain Dynamics 365 PO API integrations, partner with product and engineering, analyse data in Databricks/dbt/SQL, support transformational initiatives, provide informal technical mentoring, and maintain documentation and support for planning teams.

Lead end-to-end planning and delivery of Refer-a-Friend and Food Marketing CRM campaigns. Create creative briefs, manage A/B testing, monitor performance, coordinate cross-functional go-to-market planning, work with agencies, maintain campaign calendars, and optimise campaigns using data-driven insights.

Lead ownership of D&SP datasets, semantic layer and automated reporting to support forecasting, capacity and labour planning. Build analytical models for scenario planning and production scheduling, automate recurring deep dives and reporting, run cross-functional forecast forums, partner with Data Science/engineering, and apply AI/LLM approaches to improve planning.