Jobs at Goods & Services

Lead complex, cross-functional technical programs for client organizations, managing scope, timelines, dependencies, budgets, risks, governance, and stakeholder alignment. The role is onsite in Mexico City and client-facing, requiring Agile delivery expertise, data-driven decision-making, executive communication, and the ability to operate amid ambiguity. Responsibilities include program financials, continuous improvement, security and compliance alignment, client advisory, account growth, proposals, and identifying expansion opportunities.

Serve as a senior strategic advisor connecting client Data teams with business leadership. Establish enterprise data governance, intake, prioritization, collaboration models, and business-value metrics. Advise on investments, organizational change, risks, and opportunities to generate commercial and operational value from data, particularly lending and financial-services data. Build executive trust, manage stakeholders and escalations, support account growth, and contribute to proposals and statements of work.

Lead complex, cross-functional technical programs for financial-services clients from planning through delivery. Manage scope, schedules, budgets, risks, dependencies, governance, reporting, and executive escalations while aligning client and consulting teams. Drive process improvement, operational excellence, resource planning, change management, and program financials. Act as a trusted client advisor, support account growth and proposals, and use metrics and analytics to improve outcomes. The role requires independent judgment, consulting experience, stakeholder influence, AI enablement, and comfort with ambiguity.

Coordinates governance and delivery cadence for complex, multi-team client engagements. Facilitates meetings, tracks risks and action items, maintains Jira, Confluence, and Excel records, coordinates stakeholders and vendors, supports reporting and documentation, identifies bottlenecks, and escalates customer risks and growth opportunities.

Design and implement secure backend APIs, API gateway capabilities, workflow orchestration, event-driven integrations, and reusable platform services. Modernize legacy monoliths into modular services, develop OAuth2-secured partner integrations, conduct performance testing, monitor distributed applications, and support production migrations and safe legacy retirement within an Agile engineering team.

Build and maintain AWS platform infrastructure for development, test, and production environments. Responsibilities include CI/CD automation, platform security, observability, feature-flag management, event-driven system monitoring, service reliability, incident response, operational runbooks, and staged production rollouts. The role partners with engineering leadership to define deployment standards, traffic-ramp criteria, validation metrics, stabilization periods, and rollback strategies.

Manage software release planning, documentation readiness, deployment execution, staged rollouts, rollback plans, monitoring, hypercare, and go/no-go governance. Coordinate cross-functional teams across DevOps, IT, engineering, quality, regulatory, and commercial functions. Standardize release processes, track risks and metrics, resolve documentation gaps, and drive continuous improvement across mobile software releases in regulated environments.

Develop and maintain automated testing solutions using Java, JavaScript, and Python. Translate acceptance criteria into technical documentation and automation scripts, integrate tests with frameworks and CI/CD pipelines, and validate functional requirements across test and UAT environments. Prepare test plans, scenarios, and cases; perform BDD, black-box, functional, and business-process testing; report project progress; troubleshoot issues; and mentor team members.

Leads test automation strategy and execution for web applications, APIs, and services. Designs comprehensive test scenarios, frameworks, reusable automation components, and CI/CD pipelines using Playwright, TypeScript, JavaScript, Postman, and GitHub Actions. Collaborates with developers, DevOps, and QA teams, participates in code reviews, documents test architecture, and applies risk-based testing. Requires strong software engineering, API testing, Agile, cloud, and object-oriented design expertise.

Develop and maintain automated test scripts (Selenium), perform API testing (Postman), manage test cases (Tricentis), validate backend data with SQL, and collaborate across teams to ensure test coverage and quality. Python and AWS exposure used for automation and environment support.

Design enterprise data warehouse architectures and data models, define data integration strategies across databases, APIs, and streaming platforms, create technical architecture documentation, guide data engineering teams, develop proofs-of-concept, and provide technical leadership on data initiatives.