Teams at Goodman Theatre

Provides ticketing and customer service support to theater patrons through in-person and remote channels. Processes single-ticket, subscription, and exchange transactions; assists with accessibility and seating requests; maintains patron accounts; and supports ticketing department operations. Requires evening and weekend availability across two Chicago theater locations, with approximately 24 hours per week preferred.

Provides front-of-house patron service at Goodman Theatre, including greeting guests, assisting at performances and events, preparing and serving beverages and food, selling merchandise, managing coat check, maintaining service areas, and replenishing stock. Requires flexible evening and weekend availability, strong customer-service and communication skills, reliability, ability to work independently or in teams, and capacity to lift up to 50 pounds.

Support a three-person HR team with recruitment, onboarding/offboarding, HRIS data entry, benefits administration, scheduling/training coordination, employee communications, claims processing, invoice reconciliation, and general HR administrative duties. Act as initial HR contact and document HR processes; serve as HR Generalist backup when needed.