Jobs at GMH Associates

Provides resident and prospective resident support for a student-living community. Responsibilities include answering inquiries, handling walk-ins, touring properties, processing and closing leases, logging packages, supporting move-ins, coordinating resident and leasing events, maintaining resident relations, and participating in an after-hours on-call rotation. The role also requires compliance with Fair Housing laws and effective use of office applications and social media.

Manages property management system integrations, migrations, operations, reporting, user support, ticket escalation, and system improvements. Oversees MRI, Yardi, Entrata, Bluemoon, Funnel, and related platforms while maintaining data accuracy and process standards. Partners with innovation, leasing, and operations leaders to develop procedures, training, and e-learning. Supervises the Systems Specialist and supports audits, billing issues, financial reporting, and user database maintenance.

Supports HR operations across multiple locations, including employee relations, HRIS administration, payroll coordination, benefits, compliance, recruitment, onboarding, and performance management. Administers ADP Workforce Now and ADP Time and Attendance, maintains employee records, supports investigations and leave administration, advises managers and employees, and improves HR processes while ensuring confidentiality and regulatory compliance.