Teams at Global Contact Services (GCS)

Supports benefits administration, payroll changes, employee records, unemployment claims, reporting, compliance, recruiting overflow, onboarding documentation, and HR administrative projects. The role uses ADP WorkforceNow, maintains confidential employee data, assists with audits and open enrollment, conducts benefit orientations, and supports communication with employees, managers, recruiters, and benefits representatives.

Screens and sources candidates, conducts remote interviews, assesses applicants, supports new-hire onboarding, maintains personnel records, applies recruiting best practices, and prepares recruiting reports. The role requires professional communication, confidentiality, process improvement, Microsoft Office proficiency, and dependable execution of HR procedures.