The Senior Program Manager will lead cross-functional teams, establish program governance, drive decision-making, and ensure successful product delivery in a SaaS environment.

The Senior Product Manager will create vision and strategy for product areas, validate customer needs, collaborate with teams, and enhance product offerings.

As an FP&A Manager, you will support financial strategy, build financial models, assist with reporting, and collaborate on budgets and strategic initiatives.

The Senior Brand Designer at Gladly will lead design projects, maintain brand consistency, enhance the design system, and collaborate with cross-functional teams to create engaging visual designs across various platforms.

The Enterprise Customer Success Manager builds strategic relationships with clients, ensures product adoption, manages renewals, and advocates for customer needs while collaborating with internal teams.

As a Senior Product Designer at Gladly, you'll collaborate with teams to enhance user research, create prototypes, inform product strategy, and contribute to customer support solutions.

The Senior Solutions Consultant will support the Mid Market Sales Team by leveraging product knowledge, engaging with customers to provide solutions, and ensuring customer success post-sale.

The Implementation Manager at Gladly will oversee customer onboarding, implementation of services, and team collaboration to ensure effective deployment and customer satisfaction.

Lead and mentor a team of product and brand designers at Gladly, shaping customer experiences and ensuring design consistency across all touchpoints. Drive strategic initiatives and collaborate with leadership to enhance the brand identity, focusing on user-centered design principles and innovation.

As a Software Engineer at Gladly, you will design and code scalable features, provide mentorship, collaborate in cross-functional teams, and participate in the entire project lifecycle from ideation to release.

As a Senior Data Scientist at Gladly, you will collaborate with various teams to leverage data in driving product decisions, improve customer experiences, and develop algorithms for automation. Your role involves mentoring junior data scientists and ensuring best practices in data product development.