Jobs at Givelify

Provide first-contact Level 1 IT support: triage and resolve tickets, escalate complex issues, provision/retire devices, create accounts, set up new hires, maintain MDM and inventory records, follow runbooks, and perform periodic on-site hardware handling and travel.

The Product Marketing Manager will lead product positioning, messaging, and go-to-market strategies by conducting market research and collaborating with cross-functional teams to drive product adoption and growth.

Lead visual brand strategy and produce high-quality digital and physical designs. Mentor and elevate designers, set visual standards and systems, drive cross-functional design strategy, ensure brand consistency, and collaborate with stakeholders to align creative work to business goals.

The Risk and Compliance Specialist monitors compliance with payment regulations, supports fraud prevention initiatives, and enhances operational processes, ensuring secure payment processes. This role involves analyzing risks, collaborating cross-functionally, and implementing compliance strategies.

Lead a Customer Success team serving churches and nonprofits to increase product adoption, retention, donor engagement, and CSAT. Own strategy, KPIs, enablement programs, customer health analysis, voice-of-customer initiatives, cross-functional collaboration, executive representation, and coaching for CSM performance and growth.