Jobs at GiveDirectly

Supports rapid A/B testing across GiveDirectly programs by designing experiments, conducting power calculations, preparing high-quality datasets, analyzing results, and translating findings into actionable recommendations. The role coordinates with Programs, Product, Research teams, and external academic partners, manages multiple concurrent experiments, prepares learning products and de-identified datasets, and helps apply evidence across country programs. The position is remote from Rwanda with regular East Africa travel.

Own technical delivery for program launches, including requirements, system configuration, implementation, testing, troubleshooting, data analysis, training, and retrospectives. Collaborate across Operations, Product, Research, Engineering, and Data teams to improve systems, ensure privacy and financial controls, and support technology-enabled cash delivery programs.

Develop and standardize analytical methods for inferring residence, displacement, and poverty from mobile network operator data. Assess data quality, write technical specifications and tests, guide operator engineering teams, tune statistical methods, and balance accuracy with implementation constraints. Design privacy-preserving analyses, improve data security practices, train internal teams, and support international workshops and emergency-response programs.

Build GiveDirectly’s talent management function across performance management, onboarding, manager and leadership development, employee listening, engagement, talent planning, succession, and culture. The role will redesign and implement a global performance system linked to pay, ensure fair calibration across countries, revamp onboarding, establish manager programs, plan leadership values initiatives, and develop a multi-year talent management roadmap. This is a hands-on director-level role requiring experience building programs in growing, international organizations.

Leads marketing strategy, operations, and special projects as the VP of Marketing’s strategic implementation partner. Owns planning, OKRs, performance analysis, budgets, headcount planning, vendor management, operating rhythms, and cross-functional initiatives. Supports marketing leadership with strategic decisions, stakeholder alignment, executive communications, and execution in an ambiguous, fast-growing environment. The role also develops scalable processes, tests new initiatives, documents playbooks, and helps transition the organization to AI-enabled ways of working.

Own GiveDirectly’s paid media strategy across Meta, Google, YouTube, TikTok, programmatic, and emerging channels. Manage acquisition and brand campaigns, creative direction, budgets, testing, attribution, dashboards, forecasting, and performance reporting. Optimize one-time and recurring donor growth while partnering with Brand and Marketing teams. The role requires hands-on campaign execution, strong data-driven decision-making, and occasional travel to operational countries.

Lead a lean internal consulting function evaluating and advancing external partnerships that expand cash-transfer delivery capacity. Build and prioritize strategic options, conduct diligence, develop executive recommendations, manage RFPs, negotiate with institutional counterparties, and take selected opportunities through pilot implementation. The role requires autonomous strategic problem-solving, quantitative analysis, negotiation, concise executive communication, and coordination across internal teams and external partners.

Build and scale reliable software systems supporting donor platforms, cash payments, and rapid-response programs. Own features end to end from architecture through deployment and monitoring, improve CI/CD and testing, troubleshoot production issues, and collaborate with product, operations, and data teams. The role also contributes to technical roadmaps and sustainable engineering practices in a mission-driven, fully remote organization.

Build and maintain fundraising technology that supports donors, fundraisers, donation processing, and reporting. Responsibilities include website development, backend integrations, legacy-system maintenance, data processing, testing, launches, bug fixes, incident ownership, and on-call support during peak donation periods. The role requires autonomous work with Laravel, PHP, JavaScript, HTML, CSS, Salesforce, WordPress, SQL, and partner CSV files, along with close collaboration with non-engineering fundraising teams.

Own GiveDirectly’s fundraising revenue operations, including CRM and pipeline systems, KPI frameworks, forecasting, reporting, operating cadences, revenue reconciliation, and capacity planning. Partner with Finance, Compliance, Grants, People, and Fundraising teams to scale systems and donor operations. Serve as a strategic chief-of-staff partner to the VP of Partnerships, lead organizational change and executive communications, and potentially build and manage a team of 3–5.

Supports large-scale U.S. cash assistance programs through customer service, applicant case management, payment and verification processes, project coordination, metric tracking, process improvement, and community engagement. The role serves as a liaison with recipients, local partners, research organizations, and technology providers while coordinating outreach, events, documentation, and operational execution across Mississippi.

Own end-to-end execution of GiveDirectly’s DRC programs, from operational design through field delivery. Develop project plans, design targeting and payment models, monitor performance indicators, mitigate fraud and reputational risks, analyze data for quality improvement, and maintain Salesforce data integrity. Lead managers, field teams, and call-center operations; support new program scoping; manage operational partners and contracts; and represent programs to donors and external stakeholders. The role is onsite in Goma and requires strong English and French communication skills.

Leads GiveDirectly’s DRC support services, overseeing HR, procurement, logistics, fleet, administration, office management, budgets, compliance, donor reporting, and operational systems. The role manages managers, develops scalable processes across provinces, supports recruitment and talent development, coordinates audits and risk management, and partners with country and global teams to strengthen operational efficiency and organizational growth.

Leads internal audit and risk management across a portfolio of countries, focusing on fraud prevention, detection, mitigation, and investigation. Designs project risk controls, monitors KPIs and risk registers, conducts field spot checks, manages high-risk investigations, and coordinates with country teams, safeguarding, programs, technology teams, and external partners. Directly manages Internal Audit Managers, supports hiring and performance management, develops fraud intelligence capabilities, produces leadership reports, and conducts annual country field visits.

Manages internal audit and field-based risk management across a Mozambique country portfolio. Responsibilities include designing risk controls, maintaining risk registers, monitoring fraud metrics and KPIs, leading sensitive investigations, conducting operational spot checks, coordinating with internal teams and external partners, managing Internal Audit Managers, supporting safeguarding and staff development, and producing reports for leadership. The role requires regular country coordination and at least annual field visits.

Leads government relations, strategic partnerships, public engagement, fundraising, and crisis management for GiveDirectly’s Rwanda office. Builds relationships with government agencies, donors, civil society, media, and institutional partners; develops funding pipelines and proposal materials; ensures regulatory and protocol compliance; coordinates internal and external stakeholders; manages reputational risks; prepares communications and leadership reports; and represents the organization in public, donor, and government engagements.

Lead GiveDirectly Mozambique's operations (procurement, logistics, HR, admin), build and manage the operations team, design scalable systems and SOPs, oversee budgeting and compliance, support audits and risk management, and drive cost-effective, data-driven improvements using technology and AI where appropriate.