Lead customer lifecycle programs to drive adoption, retention, and new-feature use through email, in-app, and SMS campaigns. Manage review sites, generate success stories, build reporting and dashboards, and collaborate cross-functionally to test and iterate on customer journey improvements.

Generate and qualify nonprofit leads via inbound and outbound outreach (email, phone, social). Research prospects, schedule discovery calls for AEs, maintain HubSpot CRM, collaborate with marketing, and optimize outreach based on metrics.

The Senior Software Engineer will design and implement full stack features using PHP/Laravel, React, and TypeScript, collaborating across teams to build, optimize, and support tools that enhance nonprofit fundraising efforts.

Design, implement, and maintain cloud infrastructure using IaC (Terraform). Build and operate CI/CD pipelines, container orchestration, monitoring, and automation. Collaborate with engineering teams, mentor junior members, and integrate AI tooling to improve developer workflows and reliability.

Support a scaled portfolio of nonprofit customers post-onboarding by delivering structured education, hosting group and 1:1 sessions, guiding product adoption and fundraising best practices, responding to inbound questions, improving help content, routing feedback, and partnering with cross-functional teams to ensure long-term customer success.

As a Senior Mobile Engineer, you will lead mobile app development using React Native, mentor others, and improve user experience for nonprofits.

The FP&A Director will manage forecasting processes, strategic modeling, financial analysis, and automate finance operations. This role requires collaboration with leadership to drive business growth and accountability across operations.