GitLab
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Sales & Customer Success
An inside look at the team selling the intelligent orchestration platform for DevSecOps. Our sales teams act as trusted advisors, guiding customers to reimagine their software delivery and shape the future of secure development.
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Employee Reviews
If we’re at a booth, for example, at a convention. I often have customers run up to us and say, “We love GitLab.” From a sales perspective, it’s really nice to have developers and security folks who love us.
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"It doesn’t feel like a remote company. It really feels like a global team."
GitLab is shaping the future of DevSecOps. We provide a unified all-in-one platform that is also best in breed, which is a key reason customers love our product. You’ll be selling a mission critical infrastructure that customers genuinely need. You’ll work with a global team that operates as one unit. And every customer that you work with will be shaping the future of an entire industry.
What People Are Saying About GitLab
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Role Clarity: Handbook-first operations, MEDDPPICC/Command Plans, and mapped CS journeys make expectations and 'what good looks like' explicit from onboarding through renewals. This structure supports consistent execution across segments and deal teams.
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Mission & Purpose: Work is organized around 'Results for Customers,' with Sales and CS acting as trusted advisors focused on measurable value, adoption, and outcomes. This customer-outcomes mindset anchors success plans, QBRs/EBRs, and expansion motions.
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Learning & Development: Enablement is continuous, with quick-start paths, role-based accreditations, shadowing, and iteration that build product and methodology fluency. Written playbooks and self-serve resources shorten ramp and reinforce consistent craft.
Recently posted jobs
Cloud • Security • Software • Cybersecurity • Automation
Own and grow a book of SMB and mid-market accounts in Northern Cone. Prospect, run complex sales cycles, articulate GitLab's AI-powered DevSecOps value, collaborate cross-functionally, support adoption and renewals, and reduce churn while using structured selling methodologies.
Cloud • Security • Software • Cybersecurity • Automation
Manage a broad SMB and mid-market territory in Mexico, driving new business and expansions from prospecting through close, adoption, and renewal. Use value-based selling and MEDDPICC to build pipeline, forecast, and coordinate with cross-functional teams to support customer adoption and reduce churn.
Cloud • Security • Software • Cybersecurity • Automation
Design, build, and maintain backend services and APIs for GTM and growth platforms; contribute across the stack; resolve performance, scalability, and reliability issues; review code; mentor junior engineers; document architecture and design decisions.
At a glance
solving today's toughest challenges, together
Our Customer Success team stands at the intersection of innovation and impact, helping organizations tackle the complex challenges that define modern software development. From accelerating delivery timelines and strengthening security postures to breaking down silos and enabling AI-powered workflows, we partner with customers to turn obstacles into opportunities. We're not just supporting a platform, we're architecting solutions that help teams ship faster, work smarter, and build with confidence.
what makes our culture unique
Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
our mission + vision
Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development.
