Jobs at Giatec Scientific Inc.

Prospect ready-mix concrete producers across North America, conduct consultative discovery, qualify opportunities, deliver occasional demos, and hand off sales-ready prospects to Account Executives. Build relationships with technical and executive stakeholders, maintain detailed Salesforce records, develop expertise in concrete operations and Giatec solutions, collaborate cross-functionally, and contribute market reports and thought leadership.

Owns a North American enterprise account territory for RMC solutions, landing new concrete producer accounts and expanding existing relationships. Responsibilities include prospecting, pipeline management, enterprise negotiations, product demonstrations, MixPilot trials, multi-site deployments, executive stakeholder engagement, and revenue growth. The role requires knowledge of ready-mix concrete or construction technology, complex sales-cycle management, strong communication, and travel across Canada and the United States.

Manage customer relationships and MixPilot hardware deployments across North America. Coordinate rollouts, conduct site visits and training, troubleshoot gateways and sensors, maintain Salesforce records, manage inventory and returns, monitor capacity, and produce deployment and performance reports. Serve as the customer advocate while translating field feedback into improvements for Product, Engineering, Operations, and Supply Chain. Regular travel to customer sites and hybrid work from Ottawa are required.

Lead the North American SmartRock sales function by coaching Account Executives and Enterprise Account Managers, driving new-client acquisition, account expansion, pipeline coverage, revenue performance, and churn reduction. Monitor sales activity and deal health using Salesforce and Gong, conduct team development meetings, improve training and segmentation, identify market opportunities, present product demonstrations, and represent the company at events and trade shows.

Leads the business development function and manages SDR and BDR teams responsible for generating new and expansion sales opportunities. Duties include hiring, onboarding, coaching, setting pipeline and revenue goals, monitoring sales activities, analyzing performance, improving training and customer segmentation, identifying market penetration opportunities, and delivering presentations and demonstrations. The role also includes public speaking at events and travel to trade shows and customer locations across Canada, the United States, and the United Kingdom.

Lead a hands-on support engineering team responsible for production health across the Giatec 360 platform. Build and supervise AI agents for issue triage, bug resolution, and auto-remediation; own Tier 2 and Tier 3 escalations; lead 24/7 alternating-week on-call; improve monitoring, incident response, CI/CD, deployment automation, and regression testing; and mentor rotating engineers while championing platform quality.

Join Giatec's Talent Community by submitting your resume to be considered for future openings. The company will contact you when a suitable role matches your skills. The posting describes Giatec's mission, technologies, benefits, and commitment to inclusion and data-use consent for recruitment communications.