Jobs at Genetec

Manage Elite, Unified Elite, Strategic, and National channel partners to drive Genetec portfolio growth and SC SaaS adoption. Responsibilities include partner enablement, business planning, pipeline development, forecasting, CRM reporting, training, business reviews, objection handling, and cross-functional collaboration. The role also mentors inside sales representatives, supports joint go-to-market initiatives, monitors competitive activity, and attends partner meetings, conferences, and industry events.

Processes merchandise returns through CRM and ERP systems, investigates customer order, shipping, and return inquiries, and coordinates product repairs or replacements. Resolves return and order discrepancies while identifying issues with internal teams, vendors, and manufacturers. The role requires bilingual English and French communication, basic hardware knowledge, familiarity with Great Plains, CRM, and Excel, and strong organization in a fast-paced environment.

Develop and modernize enterprise integration services using C#, ASP.NET Core, Azure, REST APIs, WCF, and .NET Framework. Lead API migration strategy, maintain legacy and modern services in parallel, define API standards, implement secure integrations, and contribute to Azure DevOps CI/CD automation. The role also involves mentoring developers, conducting code reviews, and establishing technical standards.

Winter internship opportunities are available across software development, security, sales, marketing, supply chain, and other fields. Interns will gain practical experience related to their studies, collaborate with teams on varied projects, and participate in professional development initiatives. Applicants must be enrolled in a post-secondary institution during the internship and be willing to work at least three days per week in the office, with some positions fully in person.

Develop and maintain desktop, web, backend, and cloud software for transit and physical security products. Responsibilities include building C#/.NET and WPF applications, REST APIs, cloud services, integrations, automated tests, and web features using Angular, React, and TypeScript. The role involves troubleshooting distributed applications, contributing to architecture and code quality, participating in reviews and design, and collaborating with QA and support teams throughout the software development lifecycle.

Design, develop, test, and debug Go-based software for Linux edge appliances and cloud orchestration services. Responsibilities include device lifecycle and update management, secure networking, distributed systems, container orchestration, observability, remote troubleshooting, and automated recovery. The role collaborates with firmware, cloud, security, and platform teams to build reliable edge infrastructure.

Develop customized software solutions, improve reusable frameworks, provide demonstrations and follow-up support, collaborate with project and cross-functional teams, and enhance internal tools and processes. The role requires object-oriented C#/.NET development, troubleshooting, analytical thinking, teamwork, autonomy, and fluent French and English. Experience with WPF, MVVM, SQL Server, Azure, React, TypeScript, and Kanban is advantageous.

Lead go-to-market planning and product launches across Genetec’s portfolio. Develop positioning, messaging, sales enablement materials, campaign inputs, training, and customer-facing content. Collaborate with Product Management, Sales, Demand Generation, Marketing Communications, channel partners, and regional teams. Analyze market and customer data, monitor competitors and technology trends, and translate technical capabilities into clear commercial value. Manage multiple launches and strategic initiatives while supporting sales readiness and market adoption.

Build cloud-based and hybrid backend services, APIs, data integrations, investigation workflows, search and analytics capabilities, and AI-powered features. Develop primarily with Go or .NET, productionize machine-learning models, and design for reliability, security, scalability, and data locality. Collaborate with product, UX, QA, security, and engineering teams while contributing to architecture, testing, CI/CD, observability, production operations, on-call support, and incident response.

Supports financial close processes, revenue and gross margin analysis, variance analysis, account reconciliations, commission calculations, and financial reporting. Develops dashboards, analyzes complex datasets, and contributes to improving finance processes, reporting tools, and automation. Collaborates with finance leadership and cross-functional stakeholders while supporting planning activities and ad hoc projects.

Prepares journal entries and supporting schedules, participates in month-end close and year-end audits, answers accounting policy questions, analyzes payroll-related P&L accounts, and supports ERP and business-process improvements. The role also handles ad hoc accounting projects and works with international employees and customers in French and English.

Provide dedicated technical support to enterprise clients across EMEA, troubleshoot complex security-platform issues, conduct system audits and health checks, train end users, and collaborate with R&D. The role includes occasional European travel for on-site missions and focuses on building long-term client relationships and improving system performance.

Test software manually and through automation for a cloud-based web platform. Responsibilities include creating test plans, validating acceptance criteria, testing public and private APIs, maintaining CI/CD test environments, reporting defects, and improving quality-assurance tools and practices. The role requires collaboration with developers and testers, strong analytical skills, bilingual French-English communication, and technical familiarity with web technologies, Azure, SQL Server, Docker, Kubernetes, and ASP.NET.

Own digital measurement initiatives across web, portal, documentation, commerce, and support properties. Build dashboards and scalable datasets using BigQuery, SQL, Looker Studio, GA4, and GTM. Implement and validate tracking, reconcile marketing data, define KPIs, troubleshoot analytics issues, document measurement practices, and translate technical findings into actionable business insights. Collaborate with global marketing teams to improve reporting, data quality, consent-aware tracking, and digital performance measurement.

Tests Genetec’s web and mobile applications across platforms, browsers, and devices. Responsibilities include planning and executing manual functional, integration, regression, compatibility, usability, and exploratory tests; documenting and tracking defects; validating APIs and backends; maintaining test documentation; and collaborating with development, design, analysis, and product teams in an Agile/Kanban environment.

Designs and maintains automated end-to-end, integration, UI, and API test frameworks for video management systems. Performs performance, load, endurance, stress, and scalability testing; builds test environment orchestration and CI/CD integrations; investigates distributed-system failures; documents defects and validates fixes. Collaborates with development, QA, and product teams within Agile/Kanban processes. Requires expertise in C#, .NET, SQL, PowerShell, video streaming, codecs, networking, databases, and distributed systems.

Plan and execute manual and automated software tests for Genetec’s Security Center video management platform across on-premises, cloud, and hybrid environments. Validate functionality, stability, usability, compatibility, integrations, APIs, and security. Develop automation frameworks, provision test environments, integrate tests with CI/CD pipelines, and investigate, document, and track defects with development teams.

Own sales performance and territory development across Poland and the Adriatic region. Identify and pursue new business, build pipeline, conduct customer meetings, manage forecasts and quotas, develop relationships with end users, integrators, consultants, and partners, prepare proposals and quotes, maintain CRM data, and stay informed about Genetec solutions, market conditions, and competitors. The role requires Polish and English fluency and travel up to 60%.

Supports and grows Certified Partners within an assigned territory by driving SaaS adoption, partner tier conversions, pipeline development, training, product demonstrations, and deal acceleration. The role manages partner relationships, tracks CRM metrics, supports system designs and bills of materials, assists with end-user meetings, and coordinates technical integration support and internal territory collaboration.

Tests a cloud-based web platform through manual and automated testing. Responsibilities include creating test plans, reviewing acceptance criteria, testing public and private APIs, maintaining CI/CD test environments, documenting defects, and improving quality assurance tools and practices. The role collaborates closely with developers and testers to ensure software quality throughout design, development, and deployment.