Jobs at Genetec

Leads software quality across design, development, and production by identifying risks, defining test coverage, automating API, web, cloud, integration, and end-to-end testing, and integrating tests into Azure DevOps pipelines. Investigates failures and production issues, analyzes logs and metrics, reduces flaky tests, improves observability and testability, validates fixes, and mentors team members while advancing quality practices.

Leads software quality initiatives across design, development, and production. Performs automated, exploratory, manual, API, cloud, integration, and end-to-end testing; integrates tests into Azure DevOps pipelines; analyzes logs and metrics; investigates production issues; improves observability and testability; and mentors team members. Requires strong programming or scripting skills, risk-based testing experience, analytical collaboration, and fluency in French and English.

The Account Executive drives growth in Belgium and Luxembourg by engaging end-users and collaborating with channel partners, managing the full sales lifecycle, and executing territory strategies.

Creates, edits, and distributes internal communications content to engage employees and strengthen company culture. Supports intranet development, editorial planning, global campaigns, employee events, translations, corporate biography updates, and communication effectiveness tracking. Collaborates with regional and cross-functional teams while maintaining content quality, governance, and timely delivery. Requires bilingual French-English communication skills, strong writing ability, and proficiency with Microsoft Office, SharePoint, Canva, and related web and project tools.

Manages relationships and daily requests for technology partners using Genetec SDKs and APIs. Coordinates pre-sales sessions, application integrations, SDK training, certification, technical and licensing support, partner data tracking, quotes, purchase orders, marketing communications, and program reporting. The role collaborates with product, sales, customer service, marketing, and international teams while supervising interns and supporting program improvements.

Coordinates technical content updates, knowledge-base article review and publication, metadata tagging, localization support, and content delivery across multiple platforms. Supports authors and internal and external customers, troubleshoots site issues, communicates publication updates and downtime notices, and participates in platform releases. Requires at least one year of content development or management experience, strong organization and communication skills, Agile familiarity, and fluency in French and English.

Certifies partner software integrations throughout the full testing lifecycle. Responsibilities include gathering integration information, estimating certification effort, configuring test environments, creating test cases and acceptance criteria, evaluating functional and non-functional compliance, documenting defects, preparing review reports, collaborating with technical teams and partners, and improving certification tools and processes.

Creates technical content that helps customers understand and use software products. Responsibilities include researching complex concepts, testing software, interviewing developers and support teams, producing text and graphics, maintaining content guidelines, incorporating customer feedback, and participating in user interface reviews. The role requires collaboration with developers, customer support, marketing, training teams, and subject matter experts, along with fluent French and English communication skills.

Designs, executes, and maintains manual and automated tests for web and mobile applications. Performs functional, regression, exploratory, and usability testing; investigates defects and customer issues; analyzes logs and root causes; collaborates with developers; and drives quality improvements throughout agile planning and release processes.

Develop scalable React and TypeScript interfaces for a cloud-based work management solution. Responsibilities include building responsive and accessible user experiences, reusable UI components, microfrontends, performance improvements, code reviews, documentation, stakeholder collaboration, and participation in a Kanban development process. The role involves Kubernetes-hosted cloud architectures, CI/CD practices, UX-focused frontend engineering, and continuous quality improvement.

Lead regional sales growth across the Southeastern United States by developing channel partner relationships, managing partner revenue objectives, coaching Account Executive teams, overseeing forecasts and budgets, and aligning regional strategies with company goals. The role requires extensive security-industry experience, strong leadership and presentation skills, complex sales expertise, and travel up to 75% of the time.

Owns the full lifecycle, governance, compliance, and growth of public-sector and cooperative purchasing contracts. Evaluates current processes, designs scalable operating models, defines controls and data standards, and partners with Legal, Sales, Finance, Pricing, Product, Operations, and business-systems teams. The role manages contract records, pricing, renewals, reporting, audits, system configuration, automation, and risk escalation while identifying opportunities to increase revenue and transaction volume.

Manage Genetec’s Canadian and international legal entities, corporate governance, compliance programs, and broad commercial contract portfolio. Advise departments on practical legal matters, ensure regulatory compliance, coordinate with external counsel, and support international business growth. The role requires strong corporate and commercial law experience, legal project leadership, knowledge of international frameworks, Quebec or Canadian Bar membership, and fluency in French and English.

Develop and maintain features for a cloud-based physical identity and access management product using distributed microservices. The role involves software architecture, automated testing, CI/CD, cloud infrastructure, security, event-driven systems, mentoring team members, and on-call support. Candidates need at least five years of software development experience, familiarity with ReactJS, C#, or Go, strong problem-solving and collaboration skills, and fluency in French and English.

Develop and deploy deep learning and computer vision models for on-device analytics. Responsibilities include designing neural networks, optimizing real-time inference for resource-constrained platforms, managing the model lifecycle from data acquisition through deployment, developing training and deployment tools, evaluating new technologies, and building prototypes for future products.

Owns Marketing Operations processes, workflows, collaboration platforms, documentation, governance, training, adoption, and operational reporting. Designs and improves scalable workflows, administers Wrike, Confluence, and SharePoint, develops dashboards and process metrics, supports onboarding and enablement, and partners with cross-functional stakeholders to implement continuous improvements. Requires 5+ years of relevant experience, platform administration expertise, strong analytical and communication skills, and fluency in French and English.

Support technical pre-sales by demonstrating products, designing customized solutions, conducting architecture assessments, championing products internally, incorporating customer feedback, and deploying and managing enterprise proof-of-concept projects. The role requires strong communication, technical expertise in security and cloud technologies, pre-sales experience, and California residency.

Support technical sales by demonstrating products, designing customized access control and video solutions, conducting architecture assessments, championing products internally, and deploying enterprise proof-of-concepts. The role requires strong stakeholder communication, pre-sales experience, and technical knowledge in access control, video, video analytics, or cloud architecture. Southern California location is required. Experience with Genetec Security Center, Azure, AWS, networking, and relevant certifications is preferred.

Lead the design and development of secure, scalable enterprise solutions using Microsoft Dynamics 365, Power Platform, and Azure. Responsibilities include building C# plugins, CRM integrations, JavaScript and TypeScript components, REST APIs, cloud workflows, Copilot Studio agents, and microservices integrations. The role also involves applying secure authentication patterns, guiding Dynamics best practices, and contributing to Azure DevOps CI/CD automation. Candidates need five years of C#/.NET experience, API design expertise, Power Platform experience, and fluency in French and English.

Manage Elite, Unified Elite, Strategic, and National channel partners to drive Genetec portfolio growth and SC SaaS adoption. Responsibilities include partner enablement, business planning, pipeline development, forecasting, CRM reporting, training, business reviews, objection handling, and cross-functional collaboration. The role also mentors inside sales representatives, supports joint go-to-market initiatives, monitors competitive activity, and attends partner meetings, conferences, and industry events.