What's It Like to Work at Genesco?

Key Insight for Candidates

• Belonging & Inclusion: The environment is often described as friendly, inclusive, and respectful, with space for authentic expression and a collaborative feel. DEI commitments and a culture that welcomes ideas and voices are emphasized.
• Learning & Development: There is a clear emphasis on promote-from-within, cross-training, and ongoing learning, with training and development highlighted as priorities. Educational assistance and scholarships further support skill building.
• Team Support: Colleagues are frequently characterized as supportive and approachable, fostering a friendly, team-oriented atmosphere. Some locations feel family-like, with approachable leaders and helpful coworkers.

• Low Compensation: Compensation is consistently portrayed as a weak spot, with concerns about fair pay and underwhelming benefits. Pay appears to lag other aspects of the experience and is a common source of dissatisfaction.
• Workload & Burnout: Scheduling and workload pressures are frequently noted, especially in retail roles, with long hours, busy periods, and demanding sales targets that strain balance. Unpredictable schedules and staffing challenges add stress.
• Weak Management: Management quality appears uneven across locations, with micromanagement, inconsistent support, and gaps in training cited. These dynamics can make advancement and day-to-day guidance feel unreliable in some teams.