Genesco
Genesco Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers disability insurance
Offers charitable contribution matching
Provides adoption assistance
Offers generous parental leave
Offers dental insurance
Offers health insurance
Offers Health Savings Account (HSA)
Offers Flexible Spending Account (FSA)
Offers vision insurance
Offers healthcare on-site
Offers performance bonuses
Offers employee discounts
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers an Employee Assistance Program (EAP)
Offers generous PTO
Provides bereavement leave
Provides paid holidays
Company Culture
Utilizes a flexible work schedule
Offers a remote work program
Career Growth + Development
Job training & conferences
Provides tuition assistance
Recently posted jobs
eCommerce • Retail
Provides phone and email support to customers, retail stores, and internal departments regarding orders, shipments, and returns. Meets customer service goals, resolves issues, communicates system and process feedback, supports brand standards, and assists with Retail Operations and E-Commerce projects. Requires effective multitasking, communication, decision-making, and the ability to learn software applications quickly.
eCommerce • Retail
Provides phone and chat-based customer support for orders, promotions, shipments, products, and returns. Resolves inquiries using software applications, protects customer information, collaborates with internal teams, and meets service, quality, attendance, and productivity metrics. The role requires strong communication, problem-solving, multitasking, typing, and conflict-resolution skills, along with flexibility for schedule bidding and performance-based expectations.
eCommerce • Retail
Leads digital sales strategy, channel performance, profitability, and daily operations across marketplaces, partner eCommerce sites, and drop-ship channels. Owns channel roadmaps, forecasts, pricing, promotions, retail media, inventory, operating cadence, and cross-functional execution. Uses performance data to identify opportunities and risks, manages key digital partners, and leads and develops the digital sales team to achieve revenue and margin goals.
