Jobs at GeneDx

Regional Account Executive responsible for generating new business and expanding existing accounts across the Omaha/Iowa territory. Sells genetic testing and related services to pediatric and genetics-focused physicians through consultative education, account management, prospecting, and pipeline development. Coordinates with internal operations and sales teams, supports physician events, resolves customer issues, and maintains physician and staff satisfaction. Requires extensive field time, independent territory management, and travel as needed.

Lead customer experience product strategy, roadmaps, requirements, experimentation, and delivery for GeneDx products and services. Partner cross-functionally with engineering, clinical, commercial, program management, and customer experience teams to improve workflows, develop innovative solutions, and deliver measurable business impact. Represent customer needs, define success criteria, and guide products through the full lifecycle.

Leads commercial enablement strategy across sales, client success, and client services. Oversees training, onboarding, continuous learning, enablement content, tools, platforms, and performance metrics. Partners with commercial and cross-functional leadership on product launches, market expansion, sales process optimization, territory planning, pipeline health, and quota attainment. Manages the commercial training and sales enablement team while driving technology adoption, feedback loops, accountability, and continuous improvement.

Own GeneDx’s long-term revenue cycle management product strategy, roadmap, operating model, and prioritization. Lead improvements across eligibility, prior authorization, documentation, billing, claims, denials, integrations, and patient financial experience. Translate operational and payer needs into product requirements, workflows, data flows, MVPs, measurable outcomes, and launches. Partner with engineering, operations, finance, PMO, market access, and vendors to deliver enterprise workflow and integration capabilities while tracking adoption, financial performance, and RCM KPIs.

Own commercial and growth analytics for GeneDx’s top line, answering questions about volume, revenue, pricing, coverage, field capacity, and product performance. Serve as a senior advisor to commercial and product leaders, structure ambiguous problems, lead analyses end to end using AI agents, communicate executive-ready insights, support evidence-based decisions, monitor outcomes, and surface emerging opportunities. Maintain analytical governance, apply measurement and experimental design, and contribute reusable methods to the analytics function.

Leads the financial systems team and oversees ERP, HRIS, reporting, integrations, access governance, production operations, audit support, and SOX controls. Owns the financial systems roadmap, platform optimization, automation, AI use cases, change management, and user training. Manages team resources and delivers financial systems initiatives while partnering with operational finance leadership.

Plans, leads, and delivers cross-functional EHR implementation programs from inception through completion. Manages roadmaps, resources, timelines, risks, issues, stakeholder communication, and continuous improvement while aligning multiple projects with strategic objectives. Coordinates internal and external teams, provides executive-level updates, and ensures projects are delivered on time, within budget, and within scope.

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