Jobs at GCI Communication Corp.

Designs, implements, supports, and optimizes complex IP/MPLS, carrier Ethernet, cellular core, and telecommunications network infrastructure. Maintains high availability, scalability, redundancy, security, and performance; manages escalations, outages, documentation, KPIs, and technical projects. Collaborates with architects, project managers, customers, and engineering teams while providing technical direction and mentoring junior engineers and technicians.

Designs, implements, supports, and optimizes high-availability IP/MPLS, carrier Ethernet, cellular, and video transmission networks. Responsibilities include capacity planning, bandwidth forecasting, outage troubleshooting, network monitoring, infrastructure documentation, escalation management, project coordination, and continuous improvement. The role provides technical direction to junior engineers and technicians, supports telecommunications engineering projects, and applies standards for availability, redundancy, scalability, efficiency, and security.

Designs, implements, supports, and optimizes high-availability telecommunications network infrastructure, including IP/MPLS, carrier Ethernet, cellular data, and video transmission systems. Responsibilities include capacity planning, bandwidth forecasting, outage troubleshooting, monitoring, documentation, project coordination, escalation management, and network security. The role also provides technical direction to junior engineers and technicians, supports small projects, and contributes to strategic infrastructure planning and continuous improvement.

The Financial Analyst supports budgeting, forecasting, financial modeling, variance analysis, and monthly and quarterly reporting. The role provides actionable insights on revenue, COGS, Opex, risks, and opportunities; partners with Finance, Accounting, and business teams; validates data and assumptions; and improves finance processes, tools, reporting, automation, and data quality. Responsibilities include business-case analysis, scenario planning, performance management, governance, and executive-ready communication.

Designs, analyzes, and tests telecommunications circuits from conception through completion. Coordinates orders, service requests, equipment and facility assignments, engineering requests, and purchase orders. Maintains accurate circuit layout records and equipment specifications in Metasolv, validates circuit database data, performs engineering calculations, and collaborates with project managers and engineering teams to meet delivery timelines.

Designs, implements, and supports complex high-availability telecommunications network infrastructure. Leads architecture and long-term planning, optimizes performance and scalability, manages escalations, defines operational KPIs, and maintains documentation and diagrams. Serves as project engineer and subject-matter expert for major initiatives, coordinating across departments and engineering disciplines. Provides technical leadership, mentors junior engineers and technicians, and ensures reliable, secure integration of network services within demanding operational environments.

Designs, configures, tests, and maintains enterprise service management workflows, integrations, automations, dashboards, and reports. Translates business requirements into technical solutions, leads workflow design, supports system upgrades, troubleshoots issues, documents processes, and collaborates with stakeholders, vendors, and IT teams. The role also contributes to strategic planning, project delivery, training, process improvement, and mentoring while supporting telecom and ITIL-based service management operations.

Support the CHRO as HR Business Partner across business units by delivering HR programs (performance, compensation, recruiting, engagement), advising leaders on workforce planning and succession, managing employee relations and investigations, ensuring compliance, supporting HRIS reporting and analytics, driving retention and development initiatives, and improving HR operations and employee experience.

Leads revenue recognition accounting systems and serves as the accounting subject matter expert for ASC 606 compliance. Maintains and enhances Oracle EBS, Netcracker, and Aptitude RevStream solutions; tests system changes; supports controls, audits, reconciliations, and billing incidents. Acts as liaison between Accounting and Applications Technology, collaborates across technical accounting and compliance teams, and manages complex accounting analyses, projects, and system-dependent financial reporting processes.

Supports strategic finance through financial modeling, forecasting, enterprise governance, budget compliance, ROI analysis, and GAAP-related controls. Develops financial reports, dashboards, business cases, and project portfolio analyses while helping refine long-range planning processes and supporting financial planning systems. The role collaborates across departments, communicates variances to leadership, maintains data and system controls, and contributes to business intelligence improvements.

Lead state-level public policy and advocacy for Alaska: develop strategy, monitor legislation and regulations, manage state PAC activities, coordinate lobbyists and stakeholders, provide legislative analysis and briefs, and represent the company to state officials and agencies to advance corporate objectives.

Lead wireless product strategy, roadmap, and lifecycle management. Drive product development, go-to-market execution, financial analysis, vendor/carrier negotiations, cross-functional leadership, and performance optimization for wireless services and devices.

Monitor and analyze end-to-end network and HFC performance to ensure SLA/KPI compliance, forecast capacity, detect/prevent faults, optimize HFC/DOCSIS networks, support CMTS/CCAP, collaborate across teams, and implement corrective and improvement actions.

Seasonal onsite caretaker provides continuous winter security and maintenance for a remote Alaskan retreat. Duties include property checks, snow removal, basic facility and equipment maintenance, monitoring heating/fuel, procuring and storing firewood per permit, operating boats/snowmobiles/ATVs, and reporting daily to management. Must work independently in extreme conditions and follow safety procedures.

The Director of Outside Plant (OSP) oversees OSP operations and maintenance, ensures network performance, manages budgets, drives strategic initiatives, and leads team development for operational excellence.

Design, implement, and maintain data center, campus LAN, internet edge, and branch networks for hybrid cloud and SDDC environments. Automate deployments with CI/CD, configure firewalls/load balancers/routers/switches, perform capacity planning and monitoring, troubleshoot L2/L3 issues, support escalations, produce reports and documentation, coordinate with project teams, and mentor junior engineers.

Design, implement, and maintain data center, campus LAN, internet edge, and branch networks across hybrid cloud and SDDC platforms. Automate deployments, configure firewalls/load balancers/routers/switches, perform capacity planning and monitoring, manage escalations, produce operational documentation and KPIs, and mentor junior engineers while supporting 24/7 operations.

Student internship supporting telecommunications projects with a Computer Science/Data Analytics focus. Tasks include research, data analysis, report generation, maintaining activity logs, meeting with a mentor, and delivering a completed project and written report while using business tools and enterprise software.

Lead ownership and continuous improvement of assigned customer journey stages. Drive cross-functional CX initiatives from analysis through delivery, monitor journey KPIs, perform root-cause analysis, maintain CX backlog and documentation, embed VoC insights, and deliver executive reporting to improve satisfaction, loyalty, and operational outcomes.

Provide technical pre- and post-sales support: design and validate network and multi-discipline solutions, produce diagrams and estimates, attend customer sites, support proposals/RFPs, and hand off to delivery while collaborating with sales, engineering, and product teams.