Jobs at GCI Communication Corp.

Designs, implements, and supports high-availability transport networks. Performs architecture, capacity planning, monitoring, troubleshooting, automation, documentation, and testing. Leads complex projects, manages escalations, mentors junior engineers, and aligns transport engineering with long-term technical strategy.

The Financial Analyst provides detailed financial analysis, forecasting, and reporting to support effective decision-making and performance insights. The role requires collaboration with various stakeholders to ensure accurate business planning and continuous improvement of financial processes.

Lead wireless product strategy, roadmap, and lifecycle management. Drive product development, go-to-market execution, financial analysis, vendor/carrier negotiations, cross-functional leadership, and performance optimization for wireless services and devices.

Design, implement, optimize, and support core, transport, and access telecom networks (especially wireless core). Manage projects, maintain documentation and network records, monitor performance, troubleshoot complex protocol and service issues (IMS, VoLTE/VoWiFi/VoNR), and ensure compliance with engineering standards and security policies.

Lead state-level public policy and advocacy for Alaska: develop strategy, monitor legislation and regulations, manage state PAC activities, coordinate lobbyists and stakeholders, provide legislative analysis and briefs, and represent the company to state officials and agencies to advance corporate objectives.

Support the CHRO as HR Business Partner across business units by delivering HR programs (performance, compensation, recruiting, engagement), advising leaders on workforce planning and succession, managing employee relations and investigations, ensuring compliance, supporting HRIS reporting and analytics, driving retention and development initiatives, and improving HR operations and employee experience.

Champion 911 compliance and service assurance: develop/enforce policies and processes, monitor/report 911 routing and outages, liaise with PSAPs and agencies, coordinate audits and vendor requests, maintain regulatory filings and documentation, and support incident response and restoration.

Seasonal onsite caretaker provides continuous winter security and maintenance for a remote Alaskan retreat. Duties include property checks, snow removal, basic facility and equipment maintenance, monitoring heating/fuel, procuring and storing firewood per permit, operating boats/snowmobiles/ATVs, and reporting daily to management. Must work independently in extreme conditions and follow safety procedures.

Lead Business Analyst partners with leadership to analyze data, evaluate processes, define requirements, build reports/dashboards, drive cross-functional improvements, and deliver executive-ready insights and recommendations to improve efficiency and business outcomes.

Lead ownership and continuous improvement of assigned customer journey stages. Drive cross-functional CX initiatives from analysis through delivery, monitor journey KPIs, perform root-cause analysis, maintain CX backlog and documentation, embed VoC insights, and deliver executive reporting to improve satisfaction, loyalty, and operational outcomes.

Lead the CRM product vision and roadmap to unify customer experience across Sales, Service, Contact Center, and Retail. Own requirements, backlog, integrations, data standards, and change management. Partner with stakeholders, engineering, and D&A to deliver CRM enhancements, ensure data quality, measure success, and drive adoption and readiness for frontline teams.

Lead definition and delivery of digital product vision and roadmap for ecommerce and major digital platforms. Drive cross-functional Agile execution, optimize customer journeys, partner with analytics and technology teams, prioritize investments, and mentor product managers to improve conversion, revenue, and operational efficiency.

Provide technical pre- and post-sales support: design and validate network and multi-discipline solutions, produce diagrams and estimates, attend customer sites, support proposals/RFPs, and hand off to delivery while collaborating with sales, engineering, and product teams.