Teams at GCI Communication Corp.

Designs, implements, and supports complex high-availability telecommunications network infrastructure. Leads architecture and long-term planning, optimizes performance and scalability, manages escalations, defines operational KPIs, and maintains documentation and diagrams. Serves as project engineer and subject-matter expert for major initiatives, coordinating across departments and engineering disciplines. Provides technical leadership, mentors junior engineers and technicians, and ensures reliable, secure integration of network services within demanding operational environments.

Provides advanced technical expertise throughout the customer lifecycle, designing telecommunications and network solutions, preparing estimates and documentation, supporting proposals, and leading customer and executive presentations. Serves as the technical liaison between customers, sales, engineering, product, and operations teams. Conducts site assessments, validates feasibility, supports onboarding and handoffs, contributes to product improvement, and functions as project engineer for large projects while guiding lower-level staff.

Develops, tests, documents, supports, and improves software systems with a primary focus on Sitecore and modern web applications. Designs responsive interfaces, integrations, APIs, automations, and CMS solutions while supporting CI/CD, Agile, testing, monitoring, security, and performance standards. Troubleshoots incidents, manages technical debt, collaborates with project and business teams, documents solutions, and provides stakeholder support. Requires strong web technologies, databases, operating systems, enterprise integration, and software development experience.