Teams at GC AI

As a Customer Success Manager, you'll lead customer onboarding and renewals, ensuring adoption of AI in legal workflows and developing relationships with key stakeholders.

Own GC AI’s marketing-sourced and influenced pipeline, including demand planning, forecasting, funnel KPIs, attribution, and spend efficiency. Build integrated full-funnel and account-based campaigns across self-serve, mid-market, enterprise, and expansion motions. Lead and grow the demand generation team, partner with Sales, SDRs, RevOps, Marketing Operations, Product Marketing, Brand, and Customer Success, and scale systems, processes, and operating rhythms.

Lead GC AI’s content strategy across thought leadership, demand generation, customer marketing, SEO/AEO, and storytelling. Manage editorial calendars, contributors, distribution, brand voice, workflows, and performance measurement. Partner with demand generation, product marketing, sales, events, product, corporate communications, and executives to create content that builds authority, engages customers, and contributes to pipeline. The role requires legal expertise and strong writing, editing, strategic, and cross-functional skills.