Search the 11 jobs at Gateway Fiber

Customer Service Representative role at Gateway Fiber in Wright City, MO. Responsibilities include interacting with customers, resolving inquiries, and contributing to company metrics. Requires excellent communication and problem-solving skills, as well as high school diploma or equivalent. Must be punctual and have flexibility in scheduling.

Seeking a detail-oriented Workforce Management Coordinator to manage technician schedules and ensure work orders are completed efficiently. Responsibilities include optimizing technician routes, maintaining schedules, and liaising with Field Operations leadership. The successful candidate will have excellent attention to detail, organizational skills, and proficiency in using ticketing systems and MS Office Suite.

The Scheduler at Gateway Fiber is responsible for processing customer calls related to installation and engineering scheduling appointments, maintaining customer satisfaction, and identifying opportunities for improvements. The successful candidate should have excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Flexibility in scheduling is required.

The MDU Account Executive will be responsible for growing the MDU business, increasing customer acquisition, and developing strategic sales presentations and proposals. They will also lead the MDU contract process and attend industry functions and trade shows to identify business opportunities.

Seeking a Regional Marketing Coordinator to facilitate localized brand building and community engagements across the Minnesota footprint. Responsibilities include coordinating events, building relationships, creating engaging content, and providing reports on regional activities. Bachelor's degree in marketing or related field, 2+ years of experience in event coordination, and exceptional project management skills are required.

Gateway Fiber is seeking an outstanding individual to join our leadership team as Head of Human Resources. The leader will be responsible for recruiting, developing, and retaining the team, managing human resources activities, and advancing the company's culture.

Gateway Fiber is seeking a Systems Administrator to lead IT initiatives, support internal users, and implement best practices. Responsibilities include managing Azure AD, mobile device program, internal applications, networking projects, and maintaining security. Required: Bachelor’s degree, 5+ years of IT operations experience, knowledge of IT infrastructure and systems administration.

The Engineering Administrator is responsible for ensuring successful customer activation and maintaining engineering records.

Middleware Developer responsible for designing, developing, and maintaining middleware solutions to facilitate seamless communication and data exchange between different applications. Collaborate with cross-functional teams to understand business requirements and translate them into effective middleware solutions. Integrate software components, systems, and applications using middleware technologies. Troubleshoot and resolve issues related to middleware components. Provide technical support and guidance to other teams involved in integrated systems development and maintenance.

The Network Engineer will be responsible for the design, implementation, operation, and maintenance of IP networks. They will contribute to network engineering plans and systems design, troubleshoot and resolve complex technical problems, and provide assistance to other departments.

The Drop Coordinator role at Gateway Fiber involves managing orders, assigning work to contractors, auditing invoices, generating reports, monitoring KPIs, and liaising with various departments to coordinate drop activities effectively.