Jobs at Gainsight

The Senior Product Marketing Manager will drive Gainsight's AI Agent offerings through strategic marketing initiatives, collaborating cross-functionally and refining product positioning based on feedback, while managing feature launches and creating impactful content.

The Director of Content Marketing will develop and execute a content strategy aligned with business goals, build thought leadership, collaborate with marketing teams, and manage a content team while driving measurable outcomes.

The Director of Communications will shape Gainsight's corporate narrative, operationalize communication strategies, and manage integrated initiatives across marketing and leadership. It involves a deep understanding of AI-driven customer success and collaboration with various teams to ensure cohesive messaging.

The Senior Accounting Analyst will manage core accounting activities, support financial reporting, and handle technical accounting for Gainsight.

The Solutions Architect drives customer success by optimizing Gainsight instances, managing multiple projects, and aligning technical initiatives with client outcomes.

The role involves driving financial strategy through modeling, forecasting, reporting, and integrating AI into finance processes, while collaborating with various teams.

The Customer Account Manager drives revenue growth through managing the sales cycle, collaborating cross-functionally, and addressing customer needs.

The Strategic Engagement Manager leads complex software implementation projects, ensuring alignment with client goals and managing project delivery efficiently.

The Senior PS Operations Analyst optimizes sales and delivery, manages SOW processes, ensures compliance, and enhances operational efficiency across the Professional Services team.

The Senior Associate of Strategy & Business Operations will drive strategic initiatives, enhance operational excellence, and support executive planning and performance tracking.

This role involves leading the analytics center of excellence, managing GTM analytics, and implementing AI-driven analytics transformations. The candidate will work cross-functionally with Sales and Customer Success teams and mentor peers in analytics practices.

The Solutions Consultant will drive customer outcomes by aligning Gainsight's platform with client needs, conducting discovery sessions, and delivering tailored solutions through demos and strategic collaboration.

The Senior Customer Success Solutions Consultant is responsible for onboarding customers, providing technical solutions, increasing adoption, and ensuring customer satisfaction through proactive engagement and relationship management.

The Xactly Technical Admin manages the Xactly Incent platform, translating compensation plans, resolving issues, and ensuring system performance while collaborating across teams to optimize sales compensation operations.

The Enterprise Account Executive is responsible for driving enterprise growth by managing complex sales cycles, engaging executives, and achieving sales quotas.

As a Customer Advisor, you will help customers optimize their experience with Gainsight by providing strategic guidance, conducting value assessments, and leading workshops. You'll collaborate with internal teams and engage with clients to enhance customer success strategies.

The Strategic Engagement Manager will drive impact for Gainsight's global client partnerships through program leadership, stakeholder alignment, and strategic delivery.

The Principal Customer Success Manager will drive transformative outcomes for strategic customers by managing relationships and leading expansion and renewal strategies across high-ARR accounts.

The Manager, Ongoing Services will lead a team ensuring successful customer engagements, optimize project implementations, and drive long-term customer success.

The Solutions Architect drives customer adoption of the Gainsight platform through requirements gathering, solution design, and proactive risk management in a client-facing role.