Jobs at G Adventures

Coordinates external travel partnerships and ensures partner tours meet product, operational, branding, safety, and quality standards. Maintains operational data, trackers, documentation, and SOPs; monitors customer feedback and identifies process or performance issues. Collaborates with Product, Sales, Finance, regional Operations, tour staff, and customer solutions teams to implement updates, remediation plans, and consistent trip delivery.

Supports Workday and other enterprise systems by gathering requirements, translating business needs into functional specifications, assisting with configuration, testing system changes, monitoring performance, and maintaining data integrity. The role provides user training and documentation, coordinates issue resolution with technical teams and vendors, supports audits and compliance, and contributes to project planning and milestone tracking for global stakeholders.

Sell travel experiences to prospective travellers and agency partners through phone and email. Assess customer needs, recommend and sell suitable trips and additional services, meet monthly sales targets, and deliver exceptional service. Resolve booking issues, follow booking procedures accurately, maintain customer relationships, and contribute to company culture. The role requires German and English fluency, travel knowledge, flexible shift availability, and occasional weekend work.

Develop and maintain full-stack applications for G Adventures’ Operations Systems team. Responsibilities include building React front ends and Django/Python back ends, deploying and debugging software, writing tests, improving maintainability, collaborating with stakeholders, prototyping features, reviewing code, and improving system communication and performance. The role is hybrid in Cape Town, South Africa, and involves working within a distributed team and API-driven microservice environment.

Processes and classifies supplier invoices and tour-guide reimbursements, reconciles invoice data with operational reports, resolves payment discrepancies, supports cash-flow schedules and supplier disbursements, maintains financial records for compliance and audits, and communicates with the Canadian Accounts Payable team. The role is hybrid in Lima, Peru and requires collaboration in English.

Leads software engineering and DevOps teams responsible for evolving and scaling customer-facing travel platforms. Oversees AWS architecture, infrastructure automation, CI/CD, observability, security, reliability, networking, application migrations, and integration planning. Develops technology strategy, manages budgets and offshore team expansion, mentors senior technical leaders, and collaborates with executives and business stakeholders on multi-year technology programs.

Lead IT procurement across sourcing, requisitions, purchase orders, invoicing, spend tracking, contract renewals, negotiations, vendor relationships, and risk management. Collaborate with Legal, IT, Cybersecurity, and business stakeholders to ensure compliance, optimize costs, monitor vendor performance, and identify marketplace opportunities.

Sell and book small-group travel by phone and email, meet monthly sales targets, provide exceptional customer service, resolve booking issues, recommend trips and add-ons, follow booking procedures, and collaborate with global teams while living G Adventures’ core values.

Sell G Adventures trips by phone and email, meeting monthly sales targets and customer service KPIs. Qualify traveller needs, recommend and book appropriate trips and add‑ons, resolve booking issues with empathy, follow correct booking procedures, work varied shifts/weekends, and contribute to company culture and team collaboration.

Sell G Adventures trips by phone and email, meet monthly sales targets, provide exceptional customer service, resolve booking issues, use correct booking processes, recommend add-ons, and collaborate with the global team while living company core values.

Lead regional sourcing and buying across MENA: develop and execute purchasing strategy, source vendors and run RFPs, negotiate and manage contracts, oversee renewals, budgets and supplier performance, ensure legal compliance and sustainability, train cross-functional teams, and drive continuous improvement.

Manage and execute flight, accommodation, activity and group reservations for East & Southern Africa. Book and ticket flights using GDS, maintain records, liaise with suppliers and operations, mentor coordinators, support system improvements, handle emergencies, and ensure reservation accuracy and compliance with fare and supplier rules.

The Assistant Trek Guide will deliver high-quality customer service, manage group dynamics, maintain itineraries, and ensure traveler safety while sharing local knowledge.

Skipper adventure travel charter, lead and manage a sailing yacht, ensuring passenger safety, satisfaction, and group activities while maintaining vessel operations and records.

Lead and guide adventure tours, ensuring traveler satisfaction, managing group logistics, and providing cultural insights. Require extensive guiding experience, training new guides, and maintaining safety standards.

As a Local Guide, you will lead day tours, helping travelers connect with local communities and creating memorable experiences.

As a Skipper, you will guide adventure travelers aboard a sailing yacht, ensuring their safety, facilitating purchases, and providing an exceptional travel experience while maintaining the vessel.

Sell G Adventures trips by connecting with prospective travellers and agency partners via phone and email. Meet monthly sales targets while delivering exceptional customer service, resolving booking issues with empathy, following booking procedures, and promoting additional services. Work in-office in Brisbane, contribute to company culture, and collaborate with a global team of GCOs.

Manage global air services including ticketing, exchanges, refunds, and schedule changes. Own G Air system tasks, support Sales and Private Groups, ensure airline policy compliance, handle daily queue processing, and provide occasional after-hours emergency support. Improve processes through vendor collaboration and cross-department teamwork.

Ensure accuracy and consistency of product content across web and print, support product development and stage-gate processes, coordinate stakeholders and field feedback, run web and brochure audits, monitor bookings/NPS/profitability, and manage content systems and communications.