Jobs at FYUL

Prepare accurate technical product drawings, mockups, and product images using Adobe Illustrator, Photoshop, and AI tools. Upload and organize assets in internal systems and product catalogs, maintain consistent file naming, verify file quality, and collaborate with onboarding coordinators and teammates to support new product launches.

Manage high-volume B2B customer relationships globally, advising clients on ecommerce growth and identifying new business opportunities. Drive upselling and cross-selling, manage sales processes, forecast activity, achieve quarterly objectives, and serve as a trusted advisor. Collaborate cross-functionally to fulfill customer needs and improve the customer experience. The role requires strong communication, strategic thinking, organization, technology and sales interest, adaptability, teamwork, and excellent English.

Own the Supplier Management product roadmap, including decorator self-onboarding, internal assortment tools, and AI-driven automation. Improve catalog data quality, supplier activation, catalog growth, and time-to-live through measurable product initiatives. Collaborate with decorators, operations, engineering, design, and data teams while defining requirements, KPIs, and scalable platform workflows.

Partners with Sales to support technically complex enterprise deals, advising customers on APIs, integrations, Shopify architecture, and e-commerce solutions. Designs scalable integrations with ERPs, CRMs, and custom workflows; creates demos, proofs of concept, and prototypes; leads technical onboarding; troubleshoots implementations; documents solution designs; coordinates across Sales, Product, Engineering, Operations, and Customer Success; and provides structured product feedback.

Build and maintain reliable, scalable commerce backend systems using PHP or Node.js. Collaborate with product managers and stakeholders, contribute through code reviews, testing, refactoring, and pair programming, and own initiative design and execution. Drive bug fixes, platform improvements, performance optimization, knowledge sharing, and continuous technical growth while applying product-focused prioritization and modern engineering practices.

Own the commercial strategy and performance of assigned product categories. Responsibilities include assortment planning, catalog management, pricing, product launches, KPI analysis, revenue growth, market research, and e-commerce trend analysis. The role collaborates with sourcing, onboarding, design, product, sales, and marketing teams to improve merchant experiences, execute go-to-market strategies, and shape product roadmaps.

Lead a critical engineering area and manage engineering teams while partnering with Product and Design to shape solutions, own delivery, improve execution transparency, and maintain high standards for quality, scalability, and maintainability. The role requires strong technical and product judgment, leadership in complex product development, and practical use of modern cloud-native technologies and AI-assisted development practices.

Acquire and convert prospective customers into paying Printify merchants. Manage a sales pipeline, present and sell products, negotiate agreements, meet sales targets, analyze performance and market trends, and collaborate with Merchant Success on onboarding. The role also involves understanding merchant needs, monitoring e-commerce and competitor trends, and supporting initiatives that grow Printify’s presence in Vietnam.

Own the financial audit data workstream for Printful and Printify. Deliver accounting reconciliations, investigate transaction discrepancies, build Snowflake transformations, extend Looker models, collaborate with Accounting and auditors, and document pipelines, corrections, and edge cases against fixed deadlines.

Defines the future architecture and technical direction for the Merchant Experience platform. Owns architectural decisions, reviews design documentation, guides implementation, resolves performance and scalability challenges, and establishes engineering-wide standards. The role mentors multiple development teams, promotes Domain-Driven Design and microservices best practices, contributes to the Architecture Council, and collaborates with architects and engineers across the organization.

Own and raise embroidery and digitization quality standards across partners. Define acceptance criteria, build QA metrics and scorecards, run partner capability reviews, create SOPs and technical briefs, drive production and digitization improvements, collaborate cross-functionally, and travel to production sites to enforce and improve embroidery outcomes.

Identify and qualify outbound and inbound prospects, manage leads through the sales pipeline, set appointments, collaborate with Sales Operations to improve lead-generation processes, and report on sales activities and results.

Lead and grow an IT Automation Engineering team to design, build, and maintain internal automations, integrations, and business applications. Architect solutions, enforce engineering standards, apply DevOps/SRE practices, stay hands-on with coding and reviews, and partner with security and business teams to deliver predictable, measurable outcomes.

Manage a portfolio of enterprise e-commerce accounts to drive revenue and retention. Develop strategic account plans, forecast contracts, lead account strategists, perform consultative selling, analyze performance data, run account reviews, and collaborate cross-functionally to expand client relationships.

Lead and optimize a 3D design production organization to improve efficiency, adopt practical AI and automation tools, manage capacity and resources, mentor three team leads, and align visual asset output with e-commerce merchant conversion goals to reduce reprints and increase ROI.

Design, standardize, and automate global HR processes across the employee lifecycle. Map journeys, eliminate friction, create SOPs, track metrics, and deploy AI tools and custom agents (Claude, Gemini, Apps Script, workflow platforms) to improve service delivery while ensuring AI safety, data privacy, and internal upskilling.

Manage B2B outbound sales for North America: build pipeline with Sales Development, qualify and guide prospects through the buying process, collaborate cross-functionally to meet customer needs, and achieve quarterly sales targets while forecasting trends.

Manage end-to-end pricing operations, ensure accurate and timely price shipments, propose and implement strategic pricing improvements, identify and lead automation initiatives (including AI-assisted), perform deep price-related analyses to drive profitability, and build dashboards and reports to surface pricing and margin insights.

Manage and improve pricing operations by ensuring accurate, timely price shipments, automating pricing workflows (with AI where possible), performing in-depth pricing analyses, and building dashboards and models to surface pricing performance and profitability insights. Collaborate cross-functionally to propose and implement strategic pricing improvements.

Lead US market assortment strategy for a global print-on-demand platform. Analyze multi-channel demand signals, source and onboard vendors, set category KPIs, optimize pricing and positioning, and partner cross-functionally to scale product assortment for SMB and enterprise customers.