Jobs at Full Scale

Provide L2/L3 support for Salesforce, Workday, and other platforms: troubleshoot integrations and failed batch jobs, perform light configuration changes, triage and own tickets, escalate to engineering, and document solutions to reduce repeat issues in a remote, distributed team.

Design, develop, and maintain scalable Ruby on Rails applications and APIs for a fintech platform. Lead feature design and implementation, write tests, conduct code reviews, build SDKs and developer docs, ensure PCI DSS compliance, and improve developer experience and platform performance.

Design and maintain enterprise data models and dimensional schemas, define source-to-target mappings and transformation logic, support cloud/lakehouse migrations, collaborate with stakeholders to translate requirements, and promote data standards and best practices for reliable analytics and operational data flows.

Provide first-line technical support for customers and internal employees: triage and resolve tickets, reproduce and document product issues, perform simple bug fixes under guidance, maintain knowledge base articles, and partner with engineers to reduce repeat issues.

Design, build, and maintain Salesforce CRM solutions (Apex, LWC, Flow). Lead integrations, provide architecture guidance, troubleshoot cross-system issues, contribute to Agile delivery, mentor engineers, and support escalated technical incidents.

Provide technical support for a payment processing platform: troubleshoot transactions, refunds, chargebacks, and billing; document cases in ticketing software; escalate trends to engineering/product; contribute knowledge-base content; mentor new team members and meet SLAs.