Teams at FSP

Provides hands-on technical support and customer-facing managed service delivery. Responsibilities include resolving complex incidents and service requests, handling escalations, supporting service reporting and governance, coordinating with technical teams and vendors, tracking SLA performance, and driving service improvements across Microsoft cloud, workplace, security, and business application environments.

Designs, builds, secures, automates, and supports scalable AWS cloud platforms across client environments. Responsibilities include landing zones, multi-account architectures, networking, guardrails, infrastructure as code, DevSecOps, observability, documentation, technical leadership, client collaboration, implementation delivery, troubleshooting, and mentoring junior engineers.

Lead and architect enterprise-scale cloud data solutions, mentor data engineers, design and build batch and streaming pipelines using Databricks and Microsoft Fabric, implement Lakehouse/Medallion patterns, ensure data governance/security, and drive CI/CD and IaC practices across projects.