Support customers using FSI's software through phone, email, and chat. Develop training materials and conduct software testing while assisting in implementation and best practices.

Provide Tier 2 technical support for healthcare software solutions, troubleshooting complex issues, documenting defects, and collaborating with teams to enhance product quality. Maintain high customer service standards and contribute to knowledge base documentation.

The Account Executive will drive subscription and service revenue growth, engage with healthcare executives, and deliver tailored product demonstrations. Responsibilities include meeting sales quotas, improving sales processes, and managing customer relationships.