Jobs at Fresh Prints

Owner of campaign and lifecycle email content: subject lines, copy, CTAs, A/B tests, and calendar. Audit and improve lifecycle flows, monitor deliverability and performance metrics, collaborate with brand/creative and technical teams, and write engaging emails for a college-age DTC audience.

Own Fresh Prints' campaign and lifecycle email and SMS strategy: craft subject lines, copy, CTAs, and calendars; build and test lifecycle flows (welcome, post-purchase, cart/browse abandonment, re-engagement); monitor deliverability and performance metrics; collaborate with creative and technical teams to improve engagement for a college-age audience.

Train, onboard, and mentor 500+ student Campus Managers by providing daily support via email, text, and calls; manage training operations, evaluate trainee performance, deliver structured feedback, and make graduation decisions to drive student and company revenue.

Supports Sales by creating accurate apparel and promotional-product quotes, validating inventory, pricing, licensing, production feasibility, and delivery timelines. Coordinates with printers, suppliers, and internal teams; manages Freshdesk tickets through resolution while meeting SLA and quality standards. The role also documents workflows, improves SOPs, supports automation, and recommends suitable product alternatives. Strong analytical ability, attention to detail, written communication, numerical aptitude, and operational judgment are essential.

Own a 200+ portfolio of long-tail agency partners through digital-first, written engagement. Responsibilities include responding to partner inquiries, running scaled outreach, creating enablement resources, maintaining HubSpot data, managing onboarding and referral approvals, identifying high-potential partners, and coordinating handoffs with Sales, Customer Success, Partnerships, and Product teams.

Manages tariff recovery for imported project materials by retrieving and processing customs entry summaries, recording duties and shipment data, allocating costs across projects and purchase orders, and preparing potential change orders for client billing. The role uses Excel and PDF tools, applies sales tax and overhead provisions, verifies billing eligibility, and coordinates with project managers, accounting, sales, and shipping vendors to resolve complex shipment and tariff issues.

Manage the full accounts receivable process, including invoicing, payment application, collections, chargebacks, disputes, and account reconciliations. Reconcile Amazon Seller Central and Merch by Amazon transactions, resolve discrepancies, maintain financial records, prepare aging and reconciliation reports, support audits and month-end close, and assist with cash forecasting and process improvements. Collaborate with Sales, Operations, and Customer Success to resolve billing issues.

Own email and SMS campaign content and lifecycle programs (welcome, post-purchase, cart/browse abandonment, re-engagement). Create campaign calendars, write targeted copy for a college-age audience, run A/B tests, audit and improve flows, monitor deliverability and performance metrics, collaborate with brand, creative and technical teams, and report actionable insights.

Manage inbound leads, nurture and grow existing B2B accounts, deliver exceptional client experiences, own your sales pipeline, hit revenue targets, and collaborate with marketing, operations, and customer success.

The Sales Development Representative will research US colleges, source candidates via LinkedIn, and support hiring processes for Campus Managers while using advanced techniques to improve recruitment.

Provide senior operational support to Risk Advisors by preparing and processing commercial insurance submissions, coordinating with carriers and underwriters, issuing COIs, reviewing policies, maintaining AMS/CRM records, managing billing and renewal timelines, mentoring junior staff, and improving servicing workflows to ensure accurate, timely client servicing.

The Art Director will enhance Fresh Prints' brand identity and oversee creative production, ensuring consistent visual storytelling across various platforms. Responsibilities include art direction, producing high-quality assets, and collaborating across teams to maintain creative standards.

Support end-to-end talent acquisition: source and nurture candidates, screen resumes, coordinate interviews and assessments, partner with hiring managers, provide status updates, develop search strategies, and own recruitment projects to build long-term candidate pipelines.

Lead and grow a team of 3–7 Operations Associates owning parts of the supply chain. Manage vendor and customer communications, handle escalations, set and track metrics, plan headcount, solve logistical issues, and drive cost and margin improvements while working night shifts.

Own the blog, site content, and backlink strategy to grow organic traffic. Plan, write, and publish SEO-driven content for college and Greek-life audiences; optimize on-page elements; build and pitch backlink assets; track rankings, backlinks, and content performance; and develop strategies for visibility in AI-generated search answers.

Build and own a company-level account-based growth strategy for highest-value accounts. Use customer insight and data to prioritize opportunities, design operating models, and drive cross-functional execution with Sales, Marketing, Data, and Operations. Translate strategy into measurable retention and expansion outcomes, build scalable systems and playbooks, and influence executive decisions to secure resources and change priorities.

Three-month full-time recruiting internship sourcing and screening campus manager candidates across US universities. You'll use LinkedIn and Boolean searches, build talent pipelines, screen by graduation/major, maintain candidate records, experiment with AI recruiting tools like Claude, and support hiring strategy. High performers may be considered for a full-time role.

Lead creation of a company-level account growth strategy for high-value accounts, using customer insight, data, segmentation and cross-functional execution. Build operating models, playbooks, systems, and decision rules; drive measurable retention and expansion outcomes through influence and hands-on implementation.

Build and own a company-level account-based growth strategy for highest-value accounts. Use customer insight, data, and segmentation to identify high-leverage opportunities, then drive cross-functional execution (Sales, Marketing, Creative, Data, Operations) to retain, expand, and increase account value. Create scalable systems, playbooks, and operating rhythms; measure success by retention, expansion, and account value.

Receive confirmed flight bookings and build complete itineraries, prepare and verify invoices and payments, and deliver polished client communications. Coordinate extras (transfers, seats, meals), maintain accurate records across systems, escalate discrepancies, and ensure tasks are actioned within service-level timelines.