Teams at Franklin Covey Co

Manage and grow relationships with enterprise clients through upselling, cross-selling, contract renewals, and strategic account planning. Monitor account performance, drive retention, resolve client concerns, and collaborate with sales, marketing, and product teams. Prepare reports on account performance, pipeline growth, and industry trends while delivering revenue growth and maintaining high client satisfaction.

Manage and grow relationships with mid-market clients employing 500–5,000 people. Responsibilities include upselling and cross-selling, contract renewals, strategic account planning, performance monitoring, reporting, issue resolution, and collaboration with sales, marketing, and product teams to drive retention, satisfaction, and revenue growth.

The Client Partner owns a territory of K-12 schools and districts, develops pipeline, manages the full consultative sales cycle, closes and renews business, and achieves revenue quotas. Responsibilities include territory planning, strategic account development, forecasting in Salesforce and Domo, navigating RFPs and board approvals, collaborating with implementation and retention teams, and engaging senior education leaders. The role requires adaptability, disciplined sales execution, and travel for client meetings, industry events, and internal meetings.