Jobs at Forward Air Corporation

Technical manager responsible for designing, building, and operating an enterprise Lakehouse on Azure. Leads data and analytics engineers, defines architecture and governance (Unity Catalog), ensures data quality, SLAs, DevOps/CI-CD, and delivers self-service analytics with Power BI.

Lead day-to-day warehouse, distribution, and transportation operations; supervise frontline associates to meet safety, quality, productivity, and customer service targets. Monitor inventory, labor, and equipment; enforce SOPs and regulatory compliance (OSHA/DOT). Drive continuous improvement (Lean/Six Sigma/5S/Kaizen), train staff, resolve operational issues, and coordinate cross-functionally to sustain operational excellence.

Lead frontline warehouse and logistics operations across multimodal workflows, ensuring safety, quality, productivity, and on-time service. Supervise teams, allocate resources, enforce SOPs, support audits, drive continuous improvement (Lean/Six Sigma/5S/Kaizen), resolve operational issues, and coordinate with cross-functional partners to meet customer and performance targets.

Serve as a strategic HR consultant to business leaders, aligning HR strategies with operational goals. Lead employee relations investigations, advise on organizational design, workforce planning, performance management, and development. Coordinate HR delivery with COEs, use HRIS and workforce data to drive decisions, coach managers, deliver training, and, where applicable, lead field HR teams. Onsite in Union City with ~30% travel.

Supervise night-shift warehouse, distribution, and transportation activities; lead frontline teams to meet safety, quality, productivity, and customer service targets; manage inventory and material handling; enforce SOPs and regulatory compliance; drive continuous improvement (Lean/Six Sigma), resolve operational issues, support audits, and train/coaching staff.

Lead strategic account planning and executive relationships to retain and grow enterprise customers. Drive business reviews, identify expansion opportunities, oversee KPIs, resolve complex issues, and coordinate cross-functional teams to deliver technology-enabled supply chain and logistics solutions.

Lead day-to-day warehouse and multimodal logistics operations, supervising frontline teams to meet safety, quality, productivity, and customer service targets. Manage workflow, inventory, dispatch, and equipment usage; enforce SOPs and regulatory compliance; drive continuous improvement (Lean/Six Sigma/5S/Kaizen); resolve operational issues and support training and audits.

Serve as primary analyst for Oracle Cloud Financials modules, lead solution design/configuration, gather business requirements, design integrations, troubleshoot production issues, support Agile delivery, ensure data integrity and compliance, mentor junior analysts, and collaborate with cross-functional teams to deliver enterprise ERP solutions.

Lead and direct the global tax function, overseeing tax planning, compliance, ASC 740 reporting, risk management, and tax strategy. Provide guidance on M&A, integrations, restructurings, and complex transactions. Manage external advisors, tax audits, controls, and forecasting while partnering with finance, legal, and operations. Build and mentor a high-performing tax team and ensure timely, accurate filings across federal, state, local, and international jurisdictions.

Provide front-line customer service and administrative support for multimodal shipment processing: scheduling, tracking, documentation (AWBs, BOLs, PODs), billing support, data entry, and coordination with carriers, drivers, and internal operations to ensure timely freight movement and accurate customer communication.

Manage terminal dock operations, supervise and train dockworkers, ensure safe and compliant loading/unloading, optimize labor schedules and asset reporting, enforce hazardous materials handling, and drive employee development and operational efficiencies.

Coordinate air import shipments from arrival through final delivery, process and review import documentation, enter shipment data in CargoWise, track customs clearance and delivery milestones, liaise with carriers/brokers/warehouses, ensure U.S. import compliance, validate duties/fees for billing, resolve documentation or clearance issues, respond to customer inquiries, and maintain accurate shipment records.

Provide front-line customer service and administrative support for shipment processing, tracking, documentation, scheduling, and billing at a multimodal transportation terminal. Act as primary contact for customers, carriers, drivers, and internal teams; handle data entry, shipping documents, AR/AP tasks, and escalate routine issues to operations leadership.

Provide front-line customer service and administrative support for multimodal shipments: schedule pickups/deliveries, track/trace shipments, prepare and manage shipping documents, support billing/AR/AP tasks, maintain records, and coordinate with carriers, drivers, customers, and operations to ensure timely freight movement.

Provide front-line customer service and administrative support for shipment processing, tracking, scheduling, documentation, and basic financial tasks. Serve as primary contact for customers, carriers, drivers, and internal teams to ensure timely freight movement, accurate records, billing support, and site assistance.

Drive revenue through indirect channel partners by recruiting, onboarding, enabling, and managing agents, brokers, and strategic alliances. Support partner-led sales with solution development, pricing, proposals, and presentations; manage pipeline, forecasting, and partner performance in CRM; collaborate cross-functionally and represent the company at partner events while resolving escalations and developing joint business plans.

Provide front-line customer service and administrative support for shipment processing and documentation across multimodal logistics sites. Track and trace shipments, coordinate scheduling, prepare shipping documents, assist with freight acceptance, and support basic AR/AP and billing tasks while communicating with customers, carriers, drivers, and internal teams to ensure timely freight movement.

Lead regional safety efforts by ensuring FMCSA, DOT, OSHA compliance; develop and deliver safety programs and training; conduct inspections, audits, and accident investigations; analyze metrics and support terminal leadership to reduce risk and improve safety culture. Travel throughout the region and support operational needs.

Handle inbound customer calls and emails about shipments, track and audit outbound freight, maintain logs and documentation (AS400), perform data entry and administrative tasks, prepare select export/in-bond paperwork, and ensure operational procedures and timely customer communication.

Supervise and coordinate dock operations including loading/unloading, training and performance management of dockworkers and drivers, execute safe load plans, maintain facility and equipment, handle customer service issues, enforce hazardous materials handling and security procedures, dispatch line haul drivers, and assist with inspections and physical loading tasks.