Jobs at Forward Air Corporation

Analyzes and improves logistics, warehousing, transportation, and distribution processes through facility layout design, workflow optimization, labor modeling, capacity planning, continuous improvement, and operational analytics. Partners with operations and cross-functional teams to implement automation, technology, process standards, and scalable solutions. Supports network optimization, new facility and customer onboarding initiatives, performance dashboards, documentation, project execution, and change management.

Supervises daily contract logistics operations, including receiving, storage, picking, packing, shipping, dispatch, routing, and yard activities. Leads frontline teams, assigns work, monitors productivity and resource usage, ensures safety and compliance, resolves operational issues, and supports customer commitments. The role drives continuous improvement through Lean, Six Sigma, 5S, and Kaizen while overseeing training, equipment use, inventory or freight accuracy, quality, and operational performance in a fast-paced, onsite environment.

Leads corporate accounting operations, including financial close, general ledger, treasury, insurance, equity compensation, intercompany accounting, debt accounting, reconciliations, and reporting. Oversees internal controls, audits, compliance, technical accounting guidance, policy development, process improvement, and staff mentorship while partnering with cross-functional teams to support accurate financial reporting and business decisions.

Develops, launches, optimizes, and measures global integrated marketing campaigns across paid search, paid social, email, content, landing pages, and digital channels. Manages campaign budgets, tracking, CRM attribution, reporting dashboards, and conversion optimization. Uses performance data and customer insights to improve targeting, messaging, and ROI while collaborating with sales, operations, leadership, and regional marketing teams across multiple brands.

Serves as a strategic HR advisor to business leaders, aligning workforce strategies with organizational goals. Responsibilities include organizational design, workforce planning, employee relations investigations, performance management, coaching, talent planning, HR policy compliance, HR systems and workforce data analysis, manager training, and coordination with HR specialist teams. The role is fully onsite in Union City, California, supports multiple locations, may lead HR specialists, and requires approximately 30% overnight travel.

Coordinates international air import shipments from arrival through final delivery. Processes documentation, enters shipment data, tracks customs clearance and delivery milestones, communicates with carriers, brokers, warehouses, and internal teams, and supports compliance, billing validation, customer inquiries, and issue escalation. Maintains accurate records and follows established procedures in a fully onsite environment.

Supports ocean import shipments from vessel arrival through inland delivery. Processes bills of lading and arrival notices, maintains shipment records in CargoWise, tracks customs clearance and delivery milestones, coordinates with carriers, brokers, drayage providers, warehouses, and internal teams, and escalates risks involving delays, documentation, demurrage, or detention. The role also validates charges, responds to customer inquiries, follows import regulations and SOPs, and supports peak-volume operations.

Analyzes procurement spend, supplier performance, contracts, sourcing opportunities, budgets, and savings. Maintains procurement data integrity, dashboards, catalogs, and contract records while administering Oracle S2P workflows, approvals, access, and integrations. Partners with Finance, Legal, IT, Category Managers, and stakeholders on process improvements, automation, reporting, training, and technology adoption. Uses Power BI, Microsoft tools, and AI-enabled applications to improve procurement analytics and efficiency.

Provides administrative support for workers’ compensation and liability claims. Responsibilities include maintaining claim files and records, entering claim data, processing invoices and payments, obtaining investigation documents, managing correspondence, supporting adjusters, preparing reports, and communicating with stakeholders. The role requires strong organization, accuracy, confidentiality, communication skills, proficiency with Microsoft 365 and web conferencing tools, and comfort working fully onsite.

Coordinates international air import shipments from arrival through final delivery. Processes documentation, maintains shipment data in CargoWise, tracks customs clearance and delivery milestones, communicates with airlines, brokers, carriers, warehouses, and internal teams, and supports compliance, billing validation, customer inquiries, and issue escalation. The role requires accurate recordkeeping, adherence to procedures, and onsite work.

Coordinates international air export shipments from booking through departure. Prepares export documentation, maintains shipment data in CargoWise, tracks milestones, communicates with carriers and customers, supports compliance, validates charges, and escalates discrepancies. The role requires accurate recordkeeping, customer communication, adherence to procedures, and support during high-volume periods or disruptions in a fully onsite environment.

Supervise daily warehouse, transportation, and logistics operations while leading frontline associates and ensuring safety, quality, productivity, inventory accuracy, and on-time service. Coordinate labor and workflows, enforce SOPs and compliance requirements, resolve operational issues, support training, and drive continuous improvement through Lean, Six Sigma, 5S, and Kaizen methodologies. The role operates fully onsite in a fast-paced, non-climate-controlled environment.

Leads the global procurement function and procurement transformation strategy, overseeing strategic sourcing, supplier governance, contract negotiations, category management, risk mitigation, cost optimization, and procurement technology. Also directs corporate real estate, including leasing, acquisitions, dispositions, facilities, and portfolio optimization. Partners with executive stakeholders, leads procurement and real estate teams, and drives sustainability, governance, performance metrics, and enterprise value creation.

Supervise international ocean import and export operations, leading freight forwarding teams and overseeing FCL/LCL shipments from booking through delivery. Ensure customs, FMC, carrier, port, and documentation compliance; coordinate with carriers, brokers, drayage providers, and global offices; monitor operational KPIs, costs, service levels, and demurrage exposure; resolve escalations; support staffing and routing decisions; maintain customer relationships; and implement process improvements.

Coordinates international ocean export shipments, including bookings, container movements, vessel cut-offs, documentation, tracking, and billing validation. Maintains accurate shipment records in CargoWise and transportation management systems, communicates with carriers, customers, warehouses, and overseas agents, monitors schedules and compliance requirements, identifies risks or delays, and escalates issues. Provides customer status updates and supports operational coverage during peak periods.

Owns consolidated forecasting, budgeting, monthly performance reviews, variance analysis, Board reporting, and driver-based financial modeling. Partners with Finance, Accounting, and operational leaders across logistics segments to analyze P&L drivers, scenarios, capital expenditures, and working capital. Leads Anaplan planning implementation and enhances automated reporting using Excel, Tableau, Databricks, Power Query, and AI tools. Presents executive-ready insights and recommendations.

Leads FP&A for Ground business units, including budgeting, forecasting, financial modeling, reporting, variance analysis, KPI development, and executive decision support. Partners with business leadership on pricing, network changes, and investments. Oversees migration from spreadsheet-based planning to Databricks or Microsoft Fabric, automates reporting, leads planning-tool implementation, ensures financial controls, and manages a team of FP&A professionals.

Advises business and HR leaders on talent strategy and develops programs covering performance management, engagement, retention, succession, professional development, onboarding, mentoring, and organizational design. Uses HR data to inform workforce planning and leadership decisions, supports annual reviews, partners on change initiatives, and manages timelines across global, matrixed client groups. The role is fully onsite and requires approximately 40% travel.

Develop and manage carrier relationships, source and negotiate transportation capacity, secure competitive rates, coordinate load coverage, dispatch carriers, and monitor freight execution. The role requires high-volume prospecting, carrier onboarding, pricing analysis, service issue resolution, accurate transportation system records, regulatory compliance, and collaboration with account management and operations teams to achieve revenue, margin, productivity, and customer service goals.

Leads daily contract logistics operations across transportation, warehousing, and assigned value streams. Manages service delivery, safety, quality, productivity, workforce planning, costs, KPIs, and customer commitments. Oversees supervisors and frontline teams, drives continuous improvement and root-cause problem solving, supports budgeting and forecasting, and ensures compliance with operating procedures and regulations. The role is fully onsite, physically active, and may involve occasional travel.