Jobs at Fortitude Group

Reviews, investigates, and resolves consumer and regulatory complaints for life and annuity insurance clients. The role drafts complaint responses, coordinates with business stakeholders, reviews complaint-system data, maintains records, supports process improvement and departmental projects, and identifies root causes and resolution opportunities. Success requires strong communication, research, customer service, organization, attention to detail, and knowledge of life and annuity products and systems.

Analyzes End User Services data to identify trends, risks, recurring issues, and improvement opportunities. Creates dashboards, visualizations, scorecards, and operational reports for technical and executive audiences. Monitors Microsoft and other vendor roadmaps, evaluates business and technology impacts, and recommends preparation or mitigation plans. Partners with service, infrastructure, security, and business teams on service improvements, pilots, documentation, and post-implementation reviews.

Develop and optimize robust data pipelines, ingestion and transformation jobs, and incremental datasets on modern data platforms. Design scalable, governed data solutions, automate application and data flows, apply DevOps principles, and improve pipeline performance and maintainability. The role includes operational support, documentation, troubleshooting, cross-functional collaboration with data and analytics teams, and mentoring junior professionals.

Designs and delivers scalable data solutions, including ingestion and transformation pipelines, incremental datasets, automation, and DevOps practices. Evaluates architectures, improves pipeline performance and maintainability, and supports governed, compliant data flows on modern platforms. Collaborates with data engineering, governance, science, and analytics teams while providing operational support, documentation, troubleshooting, and mentorship to junior professionals.

Build and deploy operational data pipelines and fully documented datasets, integrating data across business systems. Partner with platform engineering, governance, data science, analytics, and business teams to design reliable, scalable, governed data solutions. Lead pipeline development, ensure data quality and operational reliability, and mentor early-career data engineers. The role requires substantial Python and SQL programming experience, knowledge of ETL/ELT, APIs, cloud technologies, data lakes, and insurance or reinsurance domain expertise is preferred.

Builds and deploys operational data pipelines and fully documented datasets, integrating data sources and ensuring reliability, scalability, governance, and quality. Partners with platform engineering, governance, data science, analytics, and business teams to design data solutions. The role also mentors early-career data engineers and requires strong Python, SQL, ETL/ELT, API, cloud, data lake, and data operations expertise.

Develops and optimizes data pipelines, ingestion and transformation jobs, incremental datasets, and automated data flows on modern data platforms. Designs scalable, governed data solutions, evaluates architectures, provides operational support and documentation, and applies DevOps principles. Collaborates with data platform, governance, science, and analytics teams while troubleshooting issues and mentoring junior professionals.

Build and deploy scalable, reliable data pipelines and fully documented datasets. Partner with data platform, governance, science, analytics, visualization, and business teams to design data engineering solutions. Ensure pipeline governance, data quality, and operational reliability while mentoring early-career engineers. The role requires expertise in ETL/ELT, APIs, cloud technologies, data lakes, Python, SQL, and insurance or reinsurance data is advantageous.

Leads enterprise investment data and reporting process improvement, control design, root-cause analysis, KPI development, operating model design, and system implementation. Partners with Investment Operations, Investment Accounting, technology teams, auditors, regulators, and executive management to improve data quality, reduce recurring issues, strengthen controls, and automate manual work. Oversees related projects, allocates resources, maintains process standards, and reports progress and risks.

Supports daily treasury activities including cash and liquidity management, payment processing, reconciliations, bank account administration, trust account monitoring, collateral management, cash-flow forecasting, and short-term investment reporting. The role also assists with risk controls, regulatory compliance, process improvements, and onboarding new reinsurance structures while collaborating with Finance and Investments teams.

Own investment operations across private credit and reinsurance portfolios, including deal and asset manager onboarding, funding, settlement, reconciliation, controls, reporting, and process improvement. Resolve complex breaks, suspense items, and unreconciled positions while coordinating with investment teams, accounting, treasury, administrators, custodians, and counterparties. Support automation, dashboards, liquidity monitoring, capital calls, distributions, and operational readiness for new investment structures.

Supports investment operations across reinsurance deal and asset manager onboarding, private credit transaction settlement, capital calls, distributions, liquidity, reconciliations, and cash management. The role strengthens controls, standardizes procedures, develops KPI reporting and dashboards, resolves operational issues, and collaborates with investment, treasury, accounting, legal, administrators, custodians, and external managers. It also provides operational guidance to investment teams and mentors junior analysts.

Leads operational assessment, onboarding, stabilization, and lifecycle management for complex investment and reinsurance transactions. Coordinates Front Office, portfolio management, treasury, accounting, finance, technology, risk, legal, custodians, banks, and service providers. Establishes controls, procedures, data flows, reconciliations, readiness criteria, and escalation processes for non-standard transactions, while resolving exceptions, improving workflows, and transitioning stabilized activities to business-as-usual operations.

Supports internal audits, SOX and ICFR control testing, risk-based evaluations, audit fieldwork, issue follow-up, and communication of audit findings. The intern will help assess internal controls, recommend improvements using data analytics and automation, and support governance, compliance, and reporting objectives. This is a 10-week, in-person internship in Nashville from June 1 through August 6, 2027.

Leads investment analytics projects, develops fixed-income and structured-product models, and builds analytics supporting ALM, pricing, regulatory reporting, and investment operations. Coordinates with finance, actuarial, investment, asset management, and vendor teams; supervises junior staff; improves data quality and workflow scalability; and conducts quantitative research on private credit and liquidity premium models.

Supports investment analytics, cash-flow and risk calculations, quantitative modeling, portfolio operations, due diligence, reconciliations, compliance reporting, data quality, dashboards, and senior-management presentations. Collaborates with investment managers on asset strategies and investment recommendations while contributing to automated reporting and onboarding of reinsurance deals and asset managers.

Supports portfolio managers in monitoring asset performance, risk positions, investment guidelines, and liability alignment. Analyzes fixed-income portfolio performance, evaluates prospective investments, develops recommendations with asset managers, assists with new mandates, and collaborates with actuarial, risk, capital, finance, and treasury teams on pricing and due diligence.

Manage monthly and quarterly investment accounting for a large reinsurance general account: prepare journal entries and reconciliations for GAAP and STAT, analyze investment income and fair value changes, support disclosures, onboarding of new portfolios, regulatory/BMA filings, audit support, private equity operations, continuous improvement, UAT/system enhancements, and leverage automation and AI tools to improve accounting processes.

Prepare monthly and quarterly investment accounting and disclosures for GAAP and STAT, record journal entries, reconcile investment balances across diverse asset classes, support audits and regulatory filings, lead private equity operations, drive close-cycle improvements, participate in systems/UAT and automation initiatives, and ensure SOX/internal control compliance.

Responsible for monthly and quarterly investment accounting and analysis for a large reinsurance general account. Tasks include journal entries, GL reconciliations, GAAP and STAT disclosure support, investment income and yield analysis, controls and SOX compliance, private equity operations, onboarding new portfolios, audit support, system enhancements, UAT, automation, and leveraging AI/advanced analytics to improve accounting processes.