Search the 3 jobs at Fortis Solutions Group

The Customer Relations Specialist (CRS) serves as the primary point of contact for the assigned customer base, ensuring highest level of service throughout order life cycle. Responsibilities include generating quote requests, maintaining item records, processing orders, managing inventory, building customer relationships, and resolving complaints.

Recruiting and HR Coordinator responsible for sourcing candidates, onboarding new employees, managing job postings, and providing HR administrative support. Must have at least 2-4 years of relevant experience and experience with ATS and HR administrative tasks.

As a Customer Relations Manager, responsible for managing and leading a team to deliver best-in-class customer service, focused on customer retention. Develop relationship strategies, implement process improvements, handle escalated issues, and ensure compliance with policies. Must have a high school diploma and leadership experience, with strong customer service knowledge and skills. Proficiency in Microsoft Office and familiarity with EFI Radius is preferred. Excellent communication, problem-solving, and organizational skills are required.