Jobs at Forte Opening Solutions

Supports daily office and business operations through administrative assistance, customer service, accounts receivable processing, invoicing, payment processing, data entry, document management, filing, and mail coordination. Partners with production, leadership, and cross-functional teams to improve workflows, maintain accurate records, support SOP implementation, and ensure timely communication. The role is fully on-site and requires strong organization, attention to detail, Microsoft Office proficiency, and manufacturing experience.

Processes customer orders and claims for wood doors and frames, reviewing specifications, manufacturing quotes, and product limitations. Provides technical assistance for product applications, performs quality control, supports rapid processing, and serves distributors to ensure an excellent customer experience. The role is full-time and onsite, requiring analytical, meticulous, autonomous work in a fast-paced team environment.

Manages a large geographic sales territory, develops strategic growth plans, meets revenue and KPI targets, builds relationships with architects and contractors, supports commercial construction projects, resolves claims, delivers customer training, forecasts demand, monitors competitors, and develops new business through industry events and customer engagement.

Designs and tests door products and product families, evaluates materials and process changes, maintains technical specifications and laboratory certifications, and supports fire, acoustic, security, and performance approvals. Provides customer and labeling-agency support, evaluates competitive products, supervises product development technicians, and collaborates with quality, marketing, and manufacturing teams. The role requires engineering design, documentation, testing, regulatory coordination, and occasional shop-floor and laboratory work.

Lead and maintain manufacturing quality systems: review customer requirements, manage claims and supplier quality, run inspections and audits, mentor teams on problem solving (RCA, 8D, A3), drive continuous improvement, handle CAPA/MSA/SPC activities, and support change management and external audits.

Manages distributor and client relationships through consultative sales and customer service. Enters and updates project estimates and quotes, coordinates product specifications, supports sales goals, and fills in for inside sales representatives. The role requires organization, attention to detail, multitasking, independent work, and proficiency with estimating systems, Microsoft Office, and ERP platforms.

Supports supply chain operations through documentation management, reporting, data analysis, and administrative coordination. Reviews production and inventory variances, maintains accurate records, assists with production scheduling, load planning, and inventory management, and liaises with suppliers and internal stakeholders. The role also supports continuous improvement initiatives and helps maintain operational efficiency and KPI performance.

Lead HR for a multi-site manufacturing business unit, providing strategic HR partnership, managing hourly recruitment, union labor relations and contract administration, employee relations, compliance, leadership development, HR operations, and cross-functional HR initiatives while supporting business objectives and driving operational excellence.

Produces customer quotations, revisions, and follow-ups; answers product, specification, and pricing questions; processes quotes and orders; and provides customer service. Conducts outbound sales calls to improve quote conversion and maintains positive customer relationships. The role requires accurate CRM use, strong Microsoft Office skills, multitasking, professional communication, and knowledge of building materials, manufacturing, doors, or hardware products. It is fully in-office in Howell, Michigan, with occasional travel.

Provide strategic and hands-on HR leadership for a multi-site manufacturing business unit. Partner with leadership on workforce planning, talent acquisition, employee relations, compliance, leadership development, HR operations, and build a local HR team while supporting corporate HR alignment.

Execute commercial strategy within an assigned territory to grow market share and revenue. Develop new business, manage strategic accounts, maintain CRM and ERP data, visit customers frequently, collaborate with distributors and marketing, and meet quarterly and annual sales targets.

Supervise plant production on the 3:30 PM–2:00 AM shift, lead teams to meet KPIs, maintain Tier Board data, coach employees on lean methods, ensure quality and productivity, support hiring, discipline, and training.

Oversee plant production activities and supervise teams to meet KPIs and production schedules. Lead lean audits, coach employees on processes and lean tools, maintain production board data, address metric misses with corrective actions, support quality standards, hire and develop operations staff, handle discipline and resolve issues, and recommend process improvements to increase productivity and reduce scrap.

Manage a large commercial sales territory, develop strategic plans to grow revenue, engage channel influencers, forecast demand, resolve warranty and project issues, deliver customer training, collect market intelligence, and represent the company at industry events.

Manage and grow territory sales for commercial building materials by developing new business, managing strategic distributor accounts, maintaining CRM/ERP data, and meeting volume growth and conversion targets. Spend significant field time, run quarterly reviews for top accounts, support quoting and customer service, and drive distributor stocking and product adoption.

Manage and grow strategic B2B accounts by developing account plans, driving revenue and margin, onboarding new customers, leading commercial negotiations, providing forecasts, and using CRM/analytics to support cross-functional execution and customer engagement.

Respond to customer pricing requests by preparing accurate estimates, entering them into the system, answering and following up on phone inquiries, resolving client issues, identifying process improvements, and supporting a collaborative on-site inside sales team.

Supervise 2nd-shift plant production: assign work, monitor KPIs, maintain tier board data, conduct lean audits and training, optimize productivity and quality, manage staffing/hiring, provide coaching and discipline, and support continuous improvement initiatives.

Manage capacity planning and logistics for one or more plants: build ERP-connected capacity models, produce weekly capacity and lead-time reports, support SIOP, optimize outbound routing and freight costs, monitor inventory (ABC/XYZ, OSMI), and support cycle counting to maintain inventory accuracy.

Lead regional commercial strategy and growth for assigned territory. Manage rep groups and territory sales reps, drive new business and specifications, maintain CRM and ERP data integrity, conduct account reviews and field visits, and deliver quarterly/annual revenue and market-share targets.