Jobs at Forte Opening Solutions

Provides administrative support across human resources, purchasing, and general office operations. Responsibilities include maintaining employee records, supporting recruitment and onboarding, entering and verifying data, processing simple ERP purchases, following up with suppliers, welcoming visitors, coordinating meetings and internal activities, managing office supplies, and handling correspondence. Requires strong organization, confidentiality, Microsoft Office proficiency, customer service skills, and functional English for supplier communication.

Processes customer orders, revisions, custom items, and add-ons while answering questions about specifications, pricing, products, and order documentation. Provides professional customer service through phone, email, and in-person interactions; resolves complex requests and identifies pricing issues. Supports customer retention, sales awareness, process improvement, and training for junior Order Writers. Requires Microsoft Office, CRM, product, manufacturing, and door and hardware knowledge.

Executes commercial sales strategy across an assigned territory, develops new business, grows market share, manages strategic distributor accounts, and maintains customer relationships. Responsibilities include prospecting, sales calls, account reviews, pipeline development, product demonstrations, quote follow-up, CRM and ERP maintenance, KPI reporting, customer issue resolution, and frequent in-person territory visits. The role requires commercial building materials sales experience, strong communication skills, CRM proficiency, and extensive travel.

The Senior Accountant will support multi-entity financial close, GAAP-compliant reporting, cash and banking accounting, payroll journal entries, intercompany reconciliations, consolidations, and external audits. The role will also maintain Paycom GL mapping, reconcile data across ERP systems, prepare audit schedules, and drive automation, standardization, system implementation, and reporting improvements in a complex manufacturing environment.

Processes customer orders accurately and efficiently for Forte products. Coordinates door frame and hardware schedules, provides technical product assistance, resolves customer issues, maintains documentation and order controls, tracks performance metrics, and identifies process improvements. The role requires strong communication, math, analytical, organizational, customer service, conflict resolution, and Microsoft Office skills, along with product knowledge of building materials or doors.

Designs and tests door products and product families, evaluates materials and process changes, maintains technical specifications and laboratory certifications, and supports fire, acoustic, security, and performance approvals. Provides customer and labeling-agency support, evaluates competitive products, supervises product development technicians, and collaborates with quality, marketing, and manufacturing teams. The role requires engineering design, documentation, testing, regulatory coordination, and occasional shop-floor and laboratory work.

Manage and grow strategic B2B accounts by developing account plans, driving revenue and margin, onboarding new customers, leading commercial negotiations, providing forecasts, and using CRM/analytics to support cross-functional execution and customer engagement.

Respond to customer pricing requests by preparing accurate estimates, entering them into the system, answering and following up on phone inquiries, resolving client issues, identifying process improvements, and supporting a collaborative on-site inside sales team.

Manage capacity planning and logistics for one or more plants: build ERP-connected capacity models, produce weekly capacity and lead-time reports, support SIOP, optimize outbound routing and freight costs, monitor inventory (ABC/XYZ, OSMI), and support cycle counting to maintain inventory accuracy.

Lead regional commercial strategy and growth for assigned territory. Manage rep groups and territory sales reps, drive new business and specifications, maintain CRM and ERP data integrity, conduct account reviews and field visits, and deliver quarterly/annual revenue and market-share targets.