Teams at Forte Opening Solutions

Provides administrative support across human resources, purchasing, and general office operations. Responsibilities include maintaining employee records, supporting recruitment and onboarding, entering and verifying data, processing simple ERP purchases, following up with suppliers, welcoming visitors, coordinating meetings and internal activities, managing office supplies, and handling correspondence. Requires strong organization, confidentiality, Microsoft Office proficiency, customer service skills, and functional English for supplier communication.

Processes customer orders, revisions, custom items, and add-ons while answering questions about specifications, pricing, products, and order documentation. Provides professional customer service through phone, email, and in-person interactions; resolves complex requests and identifies pricing issues. Supports customer retention, sales awareness, process improvement, and training for junior Order Writers. Requires Microsoft Office, CRM, product, manufacturing, and door and hardware knowledge.

Executes commercial sales strategy across an assigned territory, develops new business, grows market share, manages strategic distributor accounts, and maintains customer relationships. Responsibilities include prospecting, sales calls, account reviews, pipeline development, product demonstrations, quote follow-up, CRM and ERP maintenance, KPI reporting, customer issue resolution, and frequent in-person territory visits. The role requires commercial building materials sales experience, strong communication skills, CRM proficiency, and extensive travel.