Jobs at Forcepoint

Own and administer Forcepoint’s enterprise Anthropic environment, including provisioning, identity integrations, connectors, access policies, licensing, usage audits, security controls, and vendor management. Drive the internal AI platform roadmap by gathering feedback, prioritizing improvements, onboarding teams, delivering training, and measuring adoption. Partner with security on AI governance, data protection, acceptable-use policies, and incident response while serving as the primary Anthropic vendor contact.

Designs, builds, and maintains scalable data pipelines and infrastructure using AWS, S3, Fivetran, Python, SQL, and Databricks. Develops ETL/ELT workflows, dashboards, reports, data models, and governance practices. Partners with analysts and business stakeholders, documents technical processes, participates in Agile development, and contributes to code reviews. The role also explores AI, machine learning, cloud-native tools, and LLM integrations.

Own end-to-end delivery of Forcepoint’s Enterprise AI program portfolio, coordinating engineering, platform, security, and business stakeholders. Responsibilities include milestone tracking in Jira, risk and dependency resolution, executive reporting, AI infrastructure cost visibility, governance and production readiness, adoption measurement, and launch training. The role manages multiple concurrent AI programs from requirements through production deployment and supports strategic portfolio decisions with senior leadership.

Optimize Forcepoint.com conversion and engagement using behavioral analytics, A/B and multivariate testing, personalization, and AI-assisted workflows. Analyze visitor behavior, build experiments and personalized experiences, improve content and machine readability, and report impacts on leads, pipeline and business outcomes.

Manage new and existing mid-market cybersecurity accounts across the Greater Boston Area. Responsibilities include developing account and opportunity plans, managing 150–300 prospects, executing complex sales cycles, coordinating sales engineers and channel partners, maintaining CRM forecasts, negotiating with executives, and meeting revenue quotas for Forcepoint software, appliances, and services.

Design, build, and maintain AI agents and automation pipelines using agentic frameworks and LLM APIs. Integrate agents with external tools and services, write well-tested backend code (Golang/Python), monitor and debug agent behavior in production, and collaborate with senior engineers to define and document agent workflows.

Build trusted relationships with cybersecurity customers, understand their goals, drive solution adoption, conduct business reviews, provide best-practice recommendations, coordinate internal resources, monitor product usage and health scores, and communicate customer feedback. The role supports renewals, satisfaction, expansion opportunities, product improvements, and customer advocacy.

Sell and close Forcepoint cybersecurity solutions within an assigned territory, focusing on new business, cross-selling, upselling, and account growth. Responsibilities include prospecting, cold calling, managing customer and channel-partner relationships, conducting complex sales with minimal supervision, preparing forecasts, and recommending appropriate security solutions. The role requires strong sales performance, technical product knowledge, industry awareness, and experience in cybersecurity or high-tech sales.

Designs, develops, and executes automated tests using Robot Framework and Playwright across browsers and operating systems. Tracks defects, collaborates with development teams, reviews test cases, and maintains test documentation. Conducts performance testing with JMeter or LoadRunner, analyzes results, identifies bottlenecks, recommends improvements, and continuously enhances automation frameworks and testing processes.

Provide technical support to business customers by troubleshooting Forcepoint products and related systems. Respond to support cases within service-level agreements, gather logs and configuration details, reproduce issues, research solutions, and resolve or escalate cases. Prioritize work by severity, document customer interactions, identify proactive fixes, verify service entitlements, and contribute to technical knowledge sharing. The role requires diagnosing networking, operating system, cloud, security, and application issues across Windows, Linux, macOS, Azure, and AWS environments.

Maintains monthly liquidity and free cash flow forecasts, models working capital and balance sheet positions, forecasts foreign exchange exposure, and proposes hedging trades. Partners with FP&A, Accounting, Accounts Receivable, Procurement, Payroll, and Accounts Payable teams to improve cash management. Produces predictive metrics, cross-functional reporting, executive presentations, and analytics supporting liquidity and operational decision-making.

Lead cybersecurity pre-sales engagements in Pakistan by assessing customer needs, presenting and demonstrating solutions, developing proof-of-concepts, designing network security and DLP architectures, supporting RFPs, coordinating partners and product specialists, and advising technical and executive stakeholders.

Lead cybersecurity pre-sales engagements in Vietnam, partnering with sales, customers, resellers, and strategic partners. Assess customer environments and security needs, recommend solutions, deliver technical presentations and demonstrations, architect proof-of-concept deployments, support RFI/RFP responses, coordinate product specialists, and maintain demonstration labs. The role focuses on web security, CASB, ZTNA, DLP, SASE, NGFW, network security, and data protection solutions for enterprise customers.

Supports legal and compliance operations by implementing workflow automation, administering AI-assisted tools, improving governance processes, maintaining policies and training materials, and assisting with compliance questionnaires, regulatory inquiries, and commercial contracts. The role collaborates with IT, Information Security, Procurement, Revenue Operations, and other business teams to improve efficiency and regulatory adherence.

Manage post-sales customer relationships for Forcepoint's cybersecurity platform: drive adoption, retention, renewals, and expansion by coordinating onboarding, services, support, and stakeholders; monitor health and usage, create success plans, conduct reviews, forecast renewals, and negotiate contracts.

Manage and grow channel partners in Israel: recruit and onboard partners, enable distributors, generate partner-led pipeline, own regional quota, progress partner tiers, support deal registration and distributor operations, and maintain accurate CRM records.

Lead installation, configuration, integration, and training for Forcepoint COTS cyber products. Provide on-site support, troubleshooting, upgrades, and technical documentation. Architect REST API integrations with SIEM/SOAR/IdP/cloud services, mentor junior engineers, serve as trusted advisor to customers and sales, and relay product feedback to influence the roadmap.

Manage full project lifecycle for professional services engagements: oversee schedules, budgets, resource allocation, and cross-functional teams. Provide guidance to team members, recommend policy/procedure changes, coordinate with sales, systems engineering, and product development, and ensure customer satisfaction. May require occasional onsite client work.

The Territory Account Manager is responsible for acquiring new accounts and expanding current ones through sales of Forcepoint's security software and services, while achieving sales quotas and developing account plans.

Sell Forcepoint Network Edge security solutions to DoD and USAF customers: develop strategy, qualify opportunities, build pipeline, lead presentations/demos, work with partners, sales engineering, and close business. Requires travel and quota-driven results.