Jobs at fonio.ai

Own the end-to-end employee onboarding experience from pre-boarding through the first 90 days. Coordinate access, equipment, paperwork, sessions, documentation, compliance, and onboarding progress. Manage international relocations, immigration, registrations, taxation, and external mobility partners across multiple countries. Build scalable onboarding processes, country playbooks, and automation while partnering with People Ops, IT, hiring managers, and department leads to improve employee experience and ramp-up.

Close inbound and outbound sales opportunities for AI phone agent products. Conduct 8–16 qualified demos daily, own monthly and quarterly quotas, manage pipelines, maintain clean CRM records, and contribute to refining the sales process. The role requires at least one year of transactional or B2B SaaS sales experience, a proven closing track record, strong communication, disciplined ownership, and native or C2 English. German proficiency is advantageous.

Leads fonio’s US commercial business, owning revenue, margins, growth targets, go-to-market strategy, sales team development, demand generation, and market expansion. The role involves building a high-velocity SMB SaaS sales engine from the ground up, hiring and scaling the team, adapting the product for US customers, coordinating with central teams, and representing the US market in company leadership decisions.

Own Fonio’s US sales market by building and leading an AE and SDR team, hiring and coaching employees, managing quotas and forecasts, and personally supporting key deals and demos. Collaborate with Marketing, Customer Success, founders, and leadership to establish and scale the US sales motion while adapting successful DACH strategies. The role is an on-site player-coach position in New York with initial onboarding in Vienna.

Own product design end-to-end, from customer research and workflow design through engineering delivery. Simplify complex functionality, scale the design system, prototype rapidly with AI tools, and use analytics to measure and improve outcomes. The role requires strong design craft, autonomy, product thinking, and close collaboration with product, engineering, and founders.

Own end-to-end people operations after hiring, including contracts, onboarding, HRIS implementation, workflow automation, payroll, compliance, compensation, events, offboarding, and eventually employee development. The role independently builds scalable people infrastructure for a rapidly growing international company, supports US labor and tax matters, manages variable sales compensation, and coordinates relocation and workplace logistics.

Implement and deploy AI phone-agent solutions for Italian customers, including workflows, prompts, guardrails, integrations, automations, and production debugging. Translate customer requirements into scalable implementation plans, build reusable templates and deployment playbooks, optimize live setups, and provide prioritized product feedback. The role requires independent coding, LLM and AI systems knowledge, API and integration expertise, cloud fundamentals, pragmatic execution, native or near-native Italian, and solid English.

Build and deploy AI phone-agent solutions for UK customers, including workflows, prompts, guardrails, integrations, automations, and production debugging. Translate customer requirements into robust implementations, develop glue code, create reusable deployment templates, optimize live setups, and provide prioritized product feedback. The role requires strong coding, AI and LLM knowledge, workflow design, API integration expertise, cloud fundamentals, and pragmatic execution.

Implement and deploy AI phone-agent solutions for Spanish-market customers. Responsibilities include gathering requirements, building workflows and prompts, integrating APIs and third-party systems, writing glue code, debugging production issues, creating reusable deployment playbooks, and providing prioritized product feedback. The role requires coding ability, AI and LLM expertise, workflow design, cloud fundamentals, production debugging, native or near-native Spanish, and solid English.

Implement and deploy AI phone-agent solutions for French-market customers. Responsibilities include gathering requirements, building production workflows, prompts and guardrails, integrating APIs and business systems, writing glue code, debugging live deployments, creating reusable templates, and providing prioritized product feedback. The role requires strong coding, AI and LLM knowledge, workflow design, cloud fundamentals, production debugging, native or near-native French, and solid English.

Build and scale Fonio’s user-generated content channel by recruiting and managing hundreds of micro- and nano-creators. Develop scripts, hooks, and storytelling frameworks; oversee quality, deadlines, payouts, and workflows; analyze performance metrics; and continuously optimize content output. The role owns the channel from initial setup through large-scale growth, with a focus on measurable revenue impact.

Own day-to-day accounting, AP/AR, reconciliations, bookkeeping, monthly and year-end close, statutory filings, revenue recognition, multi-entity consolidation, intercompany accounting, and financial controls. Build Fonio’s internal accounting function, support audits and investor due diligence, establish scalable accounting policies, and improve finance systems and processes as the company expands across markets and entities.

Serve as Fonio’s primary legal resource across customer contracts, data protection, employment agreements, disputes, IP, trademarks, open-source licensing, and international corporate compliance. Build legal templates and processes, coordinate external counsel, support entity formation, and advise Sales, Engineering, and Operations. The role requires pragmatic, fast legal guidance in a hands-on, onsite position in Vienna.

Own fonio’s partnerships strategy, revenue targets, partner program, and team across channel and strategic partnerships. Build scalable partner activation and enablement processes, adapt programs across international markets, close joint deals, and collaborate with Sales, Marketing, and Product on co-selling, co-marketing, and integrations. Regular travel to Vienna and partner events is required.

Owns the full customer lifecycle for US SMB accounts after signing. Builds relationships, drives adoption and retention, identifies expansion opportunities, troubleshoots AI assistant setups using APIs and error logs, implements workflows, coordinates advanced technical configurations with developers, monitors usage signals, and manages customer activity independently in HubSpot.

Manage an existing B2B SaaS customer portfolio, serving as the primary contact throughout the customer lifecycle. Drive upsells, renewals, expansion revenue, onboarding, product adoption, QBRs, and proactive customer success. Analyze usage, demonstrate AI automation opportunities, maintain CRM data, forecast revenue, and collaborate with Customer Success, Product, and Marketing. The role carries monthly and quarterly expansion quotas.

Own video editing and post-production from rough cut to final delivery. Edit long-form YouTube tutorials and interviews, create short-form clips for LinkedIn and Reels, and produce paid ads for YouTube, Meta, and TikTok. Optimize videos for viewer engagement and effective hooks. Motion design and animation experience is preferred, with opportunities to independently manage shoots and complete projects end to end.

The Sales Enablement Manager trains, coaches, and onboards account executives; leads role plays and deal reviews; creates sales playbooks, pitch decks, talk tracks, objection handling materials, and battlecards; communicates product updates; connects Product and Sales; provides one-to-one coaching; and tracks ramp time, win rate, and average contract value.

Own Brazil’s office, people operations, finance administration, and cross-functional projects. Responsibilities include setting up and scaling the Campinas office, coordinating onboarding and HR administration, managing invoices, expenses, suppliers, registrations, budgets, and local vendors, and supporting the Country Manager with meetings, metrics, action items, and coordination with headquarters in Vienna.

Own the activation and onboarding of new German-speaking DACH customers. Configure, test, and fine-tune AI voice assistants, including prompts, knowledge bases, call transfers, notifications, integrations, and phone forwarding. Follow up with inactive customers, track onboarding results in HubSpot, document handoffs to Customer Success, and share product improvement insights. The role requires clear customer communication, technical curiosity, strong organization, German and English fluency, and relocation to Vienna for onsite work.