Flipdish
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As a Customer Success Associate at Flipdish, you will manage thousands of restaurant customers, ensuring onboarding success and upselling opportunities. Your role will involve enhancing customer satisfaction, interpreting customer needs, and driving revenue through product adoption. Building strong relationships and supporting clients through data-driven decisions will be key to your success.
Develop mobile applications for online ordering and increased loyalty for clients. Fix issues in existing code, resolve technical issues, automate testing, and ensure accurate delivery of features. Requires 5+ years of experience in Kotlin or Java for Android development, knowledge of automated testing frameworks, good communication skills, and a relevant computer science degree.
The Customer Success Associate at Flipdish will manage product-related queries from French and German-speaking customers, build long-lasting relationships, reduce churn by identifying at-risk customers, promote product feature adoption, and collaborate with internal teams for customer feedback.
The Customer Onboarding Specialist will manage the client onboarding process, ensuring systems are set up and optimized. They will act as the main point of communication for clients, oversee onboarding projects, resolve issues, and advise on product usage to improve customer satisfaction and retention.
As a Senior Product Designer at Flipdish, you will lead the design function by championing user-centered designs, crafting impactful solutions, collaborating with cross-functional teams, owning the design system, and fostering a creative culture while mentoring peers.
As a Software Engineer at Flipdish, you will contribute to backend development, system design, and architecture. You will engage in code reviews and debugging while implementing best practices, collaborating with cross-functional teams to enhance system scalability and performance. Continuous learning and adaptation to new technologies are key responsibilities in this role.
As an Account Executive at Flipdish, you will develop and close sales opportunities from qualified leads, manage a sales pipeline, conduct product demos, and negotiate contracts. You will collaborate with the SDR team to ensure lead qualification and stay informed on product developments while building strong relationships with clients.
As an Engineering Manager at Flipdish, you will lead and grow engineering teams to drive the next stage of company expansion. Responsibilities include guiding product engineering teams, fostering team culture, facilitating agile practices, leading recruitment efforts, and overseeing operational aspects.
As a Tech Lead at Flipdish, you will guide the technical direction of your team, focusing on full-stack development, system design, and architecture. You'll provide hands-on support through code reviews, debugging, and mentorship while ensuring quality, scalability, and maintainability of technical solutions. You will also drive best practices in CI/CD and collaborate on performance improvements.