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As a Customer Support Representative, you will provide accurate information to customers using various digital tools, answer technical questions, learn client products, meet productivity goals, share improvement suggestions, and represent the company professionally. Ideal candidates are service-oriented, detail-oriented, and possess strong communication and analytical skills.

As a Customer Support Representative, you will handle inquiries through live chat, email, and phone, providing solutions and accurate information to customers. You will also collaborate with your team to suggest improvements in customer experience and strive to meet productivity and quality goals while maintaining a friendly and professional demeanor.