Jobs at Flex (flex.one)

Analyze applicant and account data to support credit underwriting, fraud detection, portfolio monitoring, delinquency management, and collections strategies. Interpret business financial statements, banking data, and credit reports; build dashboards, behavioral segments, and performance cohorts; and evaluate credit product profitability, customer lifetime value, losses, and risk-adjusted returns. Communicate findings to influence risk management and product strategy.

Provide premium customer support to affluent business owners across banking, credit, and payments. Investigate complex issues, guide VIP accounts through account and verification processes, handle sensitive compliance and fraud scenarios, coordinate with risk and engineering teams, test features, document process gaps, and qualify high-value sales leads. The role requires strong judgment, clear communication, technical fluency, autonomy, and resilience in a fast-paced fintech environment.

Own Flex’s IT and corporate security function as a hands-on senior individual contributor. Responsibilities include identity and access management, joiner-mover-leaver processes, Okta and Google Workspace administration, endpoint and MDM programs, SaaS governance, access reviews, security policies, awareness training, MSP management, and automation using scripts and internal tooling. The role partners with security, People, Finance, and Legal while maintaining corporate security posture across a distributed workforce.

Supports go-to-market finance by analyzing growth ROI, managing Deal Desk pricing and deal structures, and building customer and growth economics. Partners with department leaders on budgeting, headcount planning, spend tracking, and resource decisions. Assists with forecasting, variance analysis, operating-model schedules, and leadership reporting. Automates recurring finance workflows using AI, queries, dashboards, and templates while validating output for accuracy.

Provides premium customer support to high-net-worth business owners across banking, credit, and payments. Investigates complex issues, guides VIP accounts through setup and verification, handles sensitive fraud and compliance scenarios, coordinates with engineering, underwriting, risk, and compliance teams, tests features, documents process gaps, files bug reports, and qualifies high-value sales leads.

Own and scale Flex's end-to-end card programs (ledger, processing, servicing, fulfillment, BIN/network relationships). Lead processor and network strategy, vendor and commercial negotiations, build operational infrastructure to run multiple card products across credit, stablecoin, and rewards, and recruit and grow the card programs team.

The Head of Growth Marketing manages the Demand Generation team, owns customer acquisition across various digital channels, and drives product-led growth. They collaborate with product teams to enhance activation and monetization while optimizing customer acquisition costs and revenue strategies.

As a Senior Software Engineer at Flex, you will lead back-end development for financial products, mentor engineers, and drive architecture design while focusing on scalability and data integrity.

Lead a team of 7-9 BDRs, managing performance, ramp, and pipeline reviews. Collaborate with sales and marketing for strategy and hiring.

As a Customer Experience Specialist, you'll provide premium support to high-net-worth clients by solving complex fintech issues and coordinating with various teams to ensure quality service and operational efficiency.

As an Account Manager at Flex, you'll manage client relationships, drive account growth, analyze customer needs, and collaborate across teams to enhance customer success.

Manage a sales pipeline for a growing startup, generating revenue by closing deals and building relationships with mid-market executives. Engage throughout the sales cycle, provide customer feedback to influence product direction, and develop strategic plans for revenue growth.

Flex is seeking a City Manager to build community relations and brand presence by hosting events and fostering connections with entrepreneurs and investors. Responsibilities include managing referrals, utilizing CRM, measuring performance, and collaborating cross-functionally with teams.

As a City Manager, you'll build community amongst business owners through events, track referrals, and represent Flex in your region.

As a Software Engineer II, you'll develop features for a finance super app focusing on payments and credit, ensuring reliability and compliance while collaborating with the product team.

As City Manager, you'll build community relationships, host events, manage referrals, and collaborate across teams to represent Flex in your city.

The Software Engineer II will develop features for financial services, maintain code quality, participate in code reviews, and collaborate with teams to enhance product functionality.

As a Senior Software Engineer at Flex, you'll design and maintain financial services architecture, mentor junior engineers, and ensure scalability and security for innovative financial products.

The Software Engineer II will build product features for financial services, focusing on user-facing features, backend services, and collaborating with the product team in a remote environment.

You'll identify and qualify new business opportunities, engage with potential clients, and support the sales team in driving growth at Flex.