Teams at Flex (flex.one)

Analyze applicant and account data to support credit underwriting, fraud detection, portfolio monitoring, delinquency management, and collections strategies. Interpret business financial statements, banking data, and credit reports; build dashboards, behavioral segments, and performance cohorts; and evaluate credit product profitability, customer lifetime value, losses, and risk-adjusted returns. Communicate findings to influence risk management and product strategy.

Provide premium customer support to affluent business owners across banking, credit, and payments. Investigate complex issues, guide VIP accounts through account and verification processes, handle sensitive compliance and fraud scenarios, coordinate with risk and engineering teams, test features, document process gaps, and qualify high-value sales leads. The role requires strong judgment, clear communication, technical fluency, autonomy, and resilience in a fast-paced fintech environment.

Own Flex’s IT and corporate security function as a hands-on senior individual contributor. Responsibilities include identity and access management, joiner-mover-leaver processes, Okta and Google Workspace administration, endpoint and MDM programs, SaaS governance, access reviews, security policies, awareness training, MSP management, and automation using scripts and internal tooling. The role partners with security, People, Finance, and Legal while maintaining corporate security posture across a distributed workforce.