Fiverr Benefits Overview

Own freelancer activation business targets across acquisition, onboarding, vetting, quality, and trust. Track performance, identify growth opportunities, and drive cross-functional initiatives with Product, Data, and Marketing. Conduct competitive research, build data-driven models, use Excel and AI tools to analyze metrics, optimize processes, and report findings. Manage stakeholders, make independent decisions, and execute strategic initiatives from concept through measurable business impact.

Build and operate production AI systems that transform unstructured data into structured marketplace signals. Responsibilities include developing LLM pipelines, large-scale batch and real-time processing, retrieval and serving layers, model evaluation, agentic workflows, monitoring, cost and latency optimization, and failure handling. The role requires strong production systems experience, scalable data architecture skills, practical LLM experience, and the ability to design systems and collaborate with product and data teams.

Lead onboarding and continuous training for Customer Success Managers and Customer Care agents. Develop and maintain knowledge-base content, training materials, and best-practice guides; manage LMS learning journeys; analyze training effectiveness; and recommend improvements using performance data and feedback. The role also supports product enablement, research, instructional design, and AI-assisted content creation while ensuring accurate, empathetic, human-led training delivery.