Fiverr Benefits Overview

The SEM Specialist will create, optimize, and scale paid search campaigns, utilizing AI tools for improved performance and analyzing data for actionable insights in a collaborative team.

Build and operate production AI systems that transform unstructured data into structured marketplace signals. Responsibilities include developing LLM pipelines, large-scale batch and real-time processing, retrieval and serving layers, model evaluation, agentic workflows, monitoring, cost and latency optimization, and failure handling. The role requires strong production systems experience, scalable data architecture skills, practical LLM experience, and the ability to design systems and collaborate with product and data teams.

Lead onboarding and continuous training for Customer Success Managers and Customer Care agents. Develop and maintain knowledge-base content, training materials, and best-practice guides; manage LMS learning journeys; analyze training effectiveness; and recommend improvements using performance data and feedback. The role also supports product enablement, research, instructional design, and AI-assisted content creation while ensuring accurate, empathetic, human-led training delivery.