Teams at FiveRivers Technologies

Troubleshoot and resolve client support tickets within SLAs, including password resets, customer mapping changes, and data issues. Monitor data ingestion pipelines and maintain data quality across completeness, correctness, and freshness. Diagnose missing tables, transformation errors, and anomalies. Maintain customer and internal documentation, while communicating technical concepts to nontechnical stakeholders and supporting SaaS data management systems.

Lead product design across web, mobile and enterprise apps: create user flows, wireframes, prototypes and polished interfaces; build scalable design systems; use AI tools to accelerate ideation, prototyping and documentation; collaborate with clients, product teams and developers to ensure responsive, accessible, development-ready designs.

Lead product design across web, mobile and enterprise software: create user flows, wireframes, prototypes and polished interfaces; build scalable design systems; guide other designers; use AI tools for ideation, prototyping and documentation; collaborate with clients, product teams and developers to ensure responsive, accessible, development-ready designs.