Teams at FIVE Hotels and Resorts

Provides luxury spa reception and guest service, including answering calls, explaining procedures, handling check-ins, check-outs, payments, records, feedback, and service promotions. Maintains a clean, organized reception area, opens and closes the spa, monitors maintenance needs, follows health and safety standards, and promotes treatments, products, programs, and discounts.

Creates high-end visual assets for social media, online advertising, print, events, and other marketing channels. Develops creative concepts, animations, photo retouching, and brand-compliant designs while collaborating with marketing, public relations, e-commerce, copywriting, photography, and other stakeholders. Manages multiple briefs and deadlines, maintains brand consistency, follows design and digital marketing trends, and delivers polished work aligned with the company’s luxury lifestyle identity.

Creates graphic designs, animated visuals, retouched photography, and marketing materials for social media, digital advertising, print, events, and brand communications. Develops concepts from briefs, maintains brand consistency, collaborates with marketing, PR, e-commerce, copywriters, photographers, and stakeholders, and manages multiple projects and deadlines. The role requires strong visual creativity, attention to detail, communication, organization, and proficiency with Adobe tools and presentation software.