Teams at Fiserv

Lead the design, implementation, maintenance, and optimization of infrastructure systems. Manage networks, cloud infrastructure, containers, performance, security, data integration, and ETL processes. Troubleshoot complex issues, ensure high availability, conduct system audits, recommend upgrades, collaborate across teams, and drive infrastructure scaling and continuous improvement.

Process high-volume account maintenance requests for client and merchant accounts, including pricing, entitlements, and demographic updates. Review requests, determine appropriate actions, investigate issues, coordinate with internal teams, and ensure accurate completion within service-level deadlines. Support billing readiness and month-end deliverables while maintaining operational controls, quality standards, and strong client service.

Lead design and delivery of cloud-native, event-driven payment services. Architect microservices, embed ML/AI, modernize legacy systems, improve developer experience, and champion reliability, observability, and responsible AI practices while mentoring engineers.