Teams at firsthand Health Inc

Lead and manage market-level community-based teams serving individuals with serious mental illness. Hire, supervise, coach, and evaluate peers, social workers, and clinicians to ensure effective outreach, engagement, benefits navigation, and clinical review. Drive operational execution to OKRs, expand local partnerships and referral networks, recruit and train staff, coordinate across multidisciplinary teams, and communicate progress to leadership. Must work in community settings and be able to drive.

The Senior Director of Market Operations ensures operational and clinical performance, driving profitability, managing P&L, leading teams, and fostering community engagement for individuals with serious mental illnesses.

The Executive Director oversees the operational and clinical performance of the organization, managing teams to foster effective community-based care for individuals with serious mental illnesses while driving financial and clinical outcomes.