Jobs at FirstEnergy

Leads enterprise data analytics and automation/AI teams within Business Transformation. Establishes standards, validates value measurement, prioritizes automation opportunities, manages IT and third-party partners, and advises executives on data quality, governance, responsible AI, and technology delivery. The role builds analytics literacy, oversees portfolio capacity, identifies data gaps, and ensures transformation solutions produce durable business results across regulated utility operations.

Leads the enterprise project management office for the Business Transformation portfolio. Owns delivery methodology, stage-gate governance, portfolio health reporting, resource capacity planning, project tooling, and contractor performance. Advises executives on rescoping, sequencing, or stopping initiatives; develops project managers; and expands delivery standards, training, and coaching across the enterprise. The role requires managing concurrent initiatives, strengthening delivery discipline, and improving on-time, on-scope execution and business handoffs.

Leads enterprise process excellence and change management across business units. Establishes improvement methodologies, standards, tooling, measurement controls, and sustainment practices; develops specialist teams and internal capability; oversees adoption, training, executive stakeholder engagement, vendor performance, and portfolio prioritization. The role ensures redesigned processes deliver measurable, durable operational improvements and supports business transformation strategy and governance.

Leads enterprise multimedia content strategy and programming, including editorial calendars, storytelling frameworks, recurring content series, executive communications, and studio utilization. Advises executives and stakeholders, coaches spokespersons, coordinates internal and external creative resources, establishes governance and performance measures, analyzes audience insights, and evaluates emerging multimedia and AI-enabled creative tools.

Administer and secure enterprise messaging and communications platforms, including Exchange Online, Microsoft 365, email gateways, Proofpoint, xMatters, and Kofax. Manage mail flow, mailboxes, email security, compliance controls, automation, licensing, upgrades, patching, troubleshooting, reporting, and incident response. Partner with cybersecurity, compliance, legal, HR, vendors, and business stakeholders while providing on-call support and serving as an escalation resource.

Leads enterprise executive searches for Director through senior executive roles. Advises senior leaders and hiring teams, develops talent pipelines, conducts executive assessments, provides market and competitive intelligence, supports succession planning, manages search vendors, and contributes to strategic talent acquisition and talent management initiatives.

Designs and supports Azure cloud architecture, infrastructure, networking, resiliency, security, and governance. Develops Terraform modules and CI/CD pipelines to automate cloud provisioning and deployment. Collaborates with Agile teams, developers, leadership, product, and design to deliver reliable enterprise cloud solutions. The role also supports data protection, high availability, business continuity, technical requirements reviews, and experimentation with emerging cloud technologies.

Provides high-level executive support to a senior leader, including complex calendar and travel management, correspondence, presentations, meeting preparation, confidential communications, information organization, expense reporting, stakeholder coordination, and special projects. Requires exceptional discretion, judgment, organization, communication, time management, and proficiency with Microsoft Office and Outlook. The role is on-site at FirstEnergy headquarters in Akron, Ohio.

Leads corporate budgeting, forecasting, and long-range planning, managing analysts and overseeing UI Planner administration, governance, upgrades, and support. Coordinates financial inputs across business units, regulatory teams, treasury, and senior leadership. Develops forecasts, financial communications, KPIs, and executive materials; reviews team work, coaches staff, and drives process improvements. Requires advanced proficiency in SAP, Excel, PowerPoint, QlikView, and UI Planner.

Provides administrative and technical support for facility operations, including database and records maintenance, reporting, timekeeping, file management, requisition and invoice processing, office supply coordination, SAP administration, and customer service. The role also identifies process improvements, supports electronic records systems, compiles project data, resolves issues, and maintains workplace safety. Occasional travel to off-site locations and work outside regular hours may be required.

Leads JCP&L’s New Jersey regulatory strategy, rate cases, rider filings, tariff administration, cost recovery, revenue requirement analyses, testimony, and stakeholder engagement. Partners with Finance, Accounting, Operations, Engineering, Legal, and Customer organizations to support grid modernization, reliability, storm recovery, and investment initiatives. Manages regulatory professionals and analysts while ensuring accurate, timely filings and favorable, balanced outcomes before the New Jersey Board of Public Utilities.

Coordinates transmission materials and equipment across warehouses, replenishes inventory using SAP and ERP systems, evaluates excess stock, produces inventory reports, supports storm restoration, and manages jobsite projects with construction teams. The role also provides analyst and administrative support, collaborates across functions, and maintains safety and material control standards.

Leads enterprise category strategies and strategic sourcing across IT, facilities, real estate, construction, and corporate services. Manages sourcing events, negotiations, contracts, supplier relationships, spend analytics, risk reduction, and performance measurement. Partners with cross-functional stakeholders, develops executive recommendations, ensures procurement compliance, and leads category specialists while delivering savings, value creation, and supplier improvements.

Partners with senior and executive leaders to develop people strategies, workforce plans, organizational designs, and culture initiatives. Advises on employee relations, performance, succession, talent planning, and organizational effectiveness. Leads HR processes, change management, DEI initiatives, compensation cycles, and engagement programs. Analyzes HR data related to engagement, attrition, succession, and workforce health, providing actionable insights to leadership.

Analyzes Health and Welfare and Total Rewards programs, including costs, utilization, claims, enrollment, vendor performance, budgeting, forecasting, compliance, and reporting. Supports ACA and OPEB reporting, reconciliations, audits, plan evaluations, vendor management, dashboards, scorecards, and executive recommendations. Partners with Benefits leadership, Finance, Accounting, consultants, actuaries, vendors, and internal stakeholders to improve program performance and inform Total Rewards decisions.

Leads FirstEnergy’s enterprise employee compensation strategy, programs, benchmarking, pay reviews, incentive plans, job architecture, and equity initiatives. Advises senior leaders, supports union negotiations, ensures legal compliance, models compensation investments, analyzes market and workforce data, and provides executive recommendations. Manages compensation professionals while strengthening governance, analytical rigor, and organizational capability.

Supports corporate compensation programs, including base pay reviews, incentive plans, market benchmarking, offer recommendations, compensation analysis, reporting, regulatory compliance, and special projects. Advises leaders on compensation practices, develops communications and education, analyzes workforce data, recommends solutions to complex compensation issues, and identifies process improvements.

Provides analytical, reporting, forecasting, and data-management support for an electric utility’s distribution portfolio and utility coordination team. Develops financial and operational reports, analyzes trends and risks, supports project budgets and schedules, prepares executive presentations, maintains data integrity, and assists with invoicing and process improvements. Collaborates with internal and external stakeholders and provides storm restoration support during off-hours, weekends, and holidays.

Serves as a project scheduling subject matter expert for complex capital projects and portfolio initiatives. Develops, maintains, analyzes, and communicates integrated schedules using Primavera P6; monitors progress, manages resources, produces reports, assesses schedule risks, supports mitigation planning, and collaborates with project teams. The role also provides scheduling guidance, promotes process improvement, maintains data integrity, and follows established project management and scheduling standards.

Supervise back-office billing employees supporting three operating companies, ensuring timely, accurate, and compliant billing. Monitor performance, reports, training, employee development, and policy adherence. Coordinate billing activities with Legal, Compliance, Contact Center, meter, and corporate teams; resolve complex customer inquiries; support emergency storm response and dispatcher operations; and contribute to special projects and testing.