Jobs at FirstEnergy

Serves as a project scheduling subject matter expert for complex capital projects and portfolio initiatives. Develops, maintains, analyzes, and communicates integrated schedules using Primavera P6; monitors progress, manages resources, produces reports, assesses schedule risks, supports mitigation planning, and collaborates with project teams. The role also provides scheduling guidance, promotes process improvement, maintains data integrity, and follows established project management and scheduling standards.

Supervise back-office billing employees supporting three operating companies, ensuring timely, accurate, and compliant billing. Monitor performance, reports, training, employee development, and policy adherence. Coordinate billing activities with Legal, Compliance, Contact Center, meter, and corporate teams; resolve complex customer inquiries; support emergency storm response and dispatcher operations; and contribute to special projects and testing.

Develop and maintain automated web, API, and mobile application tests using TypeScript and Playwright. Integrate test automation into Azure DevOps CI/CD pipelines, manage SQL Server test data, create test plans, monitor testing metrics, and promote quality best practices. Collaborate with business analysts and developers in an Agile environment, participate in sprint planning, assess testing risks, and mentor manual testers and other automation resources.

Engineer, administer, optimize, and support enterprise SIEM platforms and security monitoring capabilities. Develop detection rules, automation, integrations, and response solutions; manage platform upgrades and patching; support cybersecurity incidents; collaborate with infrastructure, cloud, network, identity, operational technology, and application teams; maintain technical documentation; and participate in on-call support and cybersecurity technology projects.

No job responsibilities or qualifications were provided.

Provides clerical and administrative support at a utility service center, including data processing, records maintenance, mail distribution, telephone reception, invoice processing, correspondence, reports, presentations, scheduling, travel arrangements, and customer follow-up. The role requires accurate, timely work, confidentiality, effective communication, organization, independent judgment, teamwork, and commitment to workplace safety.

Supports accounting policy, financial close, journal entries, cost settlement, capitalization, reconciliations, SOX controls, audits, regulatory filings, and Energy Delivery accounting processes. The role provides guidance on capital versus operating expenses, develops controls and procedures, analyzes financial data, supports system integrations, and collaborates across accounting and finance teams. It requires strong knowledge of SAP, GAAP, FERC accounting, financial reporting, and utility work-management processes.

Reviews and processes New Jersey Universal Service Fund applications, verifies eligibility and documentation, calculates benefits, and approves, denies, or pends cases. Maintains regulatory compliance, performs quality reviews, identifies discrepancies, communicates with applicants, coordinates with community and state agencies, manages case records, prepares reports, and recommends process improvements. The role supports customers experiencing financial hardship and helps administer energy assistance programs.

Conduct enterprise risk analytics, quantify exposures, monitor risk limits, perform scenario stress testing, and develop models, dashboards, and reporting. Collaborate with business units and senior management to integrate quantitative and qualitative risk insights into strategic and financial planning. Support enterprise risk assessments, insurance evaluations, risk escalation, capital planning, and continuous improvement of risk models and indicators. Higher levels lead cross-functional projects, provide thought leadership, and coach others.

Collects delinquent utility account payments, communicates payment arrangements, processes customer assistance referrals, and disconnects or reconnects electric service when applicable. Maintains accurate transaction, cash-handling, meter, and customer records; reports safety hazards and meter tampering; and may train employees. The role requires work across multiple districts and nonstandard hours, with walking, driving, ladder use, outdoor work, and customer interaction.

Lead FirstEnergy’s enterprise Identity and Access Management program, strategy, roadmap, platforms, and operating model. Manage IAM staff and identity lifecycle processes while overseeing authentication, privileged access, governance, RBAC, MFA, and secure remote access across IT and OT environments. Ensure SLAs, regulatory compliance, incident response, audits, vendor management, budgeting, and continuous improvement. Partner with Cyber Operations, HR, Infrastructure, Compliance, Audit, and business stakeholders to reduce cyber risk and deliver secure, scalable IAM capabilities.

Advises executives and the Board on corporate governance, director compensation, insider trading, SEC Section 16 filings, NYSE compliance, shareholder services, proxy materials, and annual meetings. Administers equity and director compensation programs, coordinates vendors, supports registration statements and board matters, conducts research and analysis, and partners with internal departments to ensure accurate, timely regulatory and governance work.

Leads the Commercial Customer Accounts department for an electric utility, managing high-value commercial and industrial relationships, complex billing, rate, reliability, and transmission connection issues. Coordinates cross-functional infrastructure and customer initiatives, negotiates agreements, supports economic development and storm planning, and drives customer satisfaction, load growth, process improvement, financial performance, staff development, and organizational change.

Administer and optimize Microsoft Intune, Windows Autopilot, device compliance, application deployments, security baselines, and endpoint security across Windows, macOS, iOS, and Android. Troubleshoot enrollment, policy, synchronization, and deployment issues; develop PowerShell automation; monitor compliance and reporting; and perform root-cause analysis. Collaborate with cybersecurity, infrastructure, identity, and application teams to support endpoint modernization, Zero Trust initiatives, and secure hybrid work.

Leads employee relations and HR compliance for a multi-state, unionized electric utility. Manages complaints, grievances, investigations, disciplinary actions, policies, employment-law compliance, audits, training, HR analytics, and risk management. Advises leaders on performance management and workplace issues, oversees HR compliance staff, and supports DEI, pay equity, promotion processes, and workforce continuity initiatives.

Supervise data engineers developing and maintaining enterprise data products for analytics, AI, machine learning, and business intelligence. Responsibilities include team leadership, contractor oversight, governance and change management, resource planning, vendor management, architecture road mapping, incident support, and employee coaching. The role also supports cloud and lakehouse implementations, data quality practices, Agile and DevOps processes, and operational efficiency across multiple concurrent projects.

Prepares internal management reports, SEC and regulatory disclosures, investor relations materials, budgets, and forecasts. Performs financial analysis, supports external audits, researches business issues, and improves reporting processes. Collaborates with finance, accounting, operations, regulatory affairs, treasury, and senior management to communicate financial insights and support strategic decisions.

Supports tax planning, tax accounting, compliance, regulatory reporting, and financial forecasting. Analyzes transaction and tax-law impacts, prepares tax provision journal entries, reconciles tax accounts, compiles return data, models book-tax differences, and supports regulatory reports and rate cases. The role collaborates with Accounting, Finance, Regulatory, and operational teams while maintaining accurate, timely, ethical work.

Develops and executes internal, external, customer, media, community, regulatory, digital, social, and multimedia communications for a state utility operation. Serves as a media spokesperson and public information officer, supports outage and emergency communications, drafts messaging and executive materials, builds reporter relationships, translates complex topics for diverse audiences, and collaborates with business, regulatory, safety, and corporate teams.

Provides high-level administrative and organizational support to the Chief Risk Officer and Vice President of Investor Relations. Manages complex calendars, travel, correspondence, confidential information, meetings, presentations, reports, expenses, contacts, and special projects. Serves as a primary liaison with executives, employees, stakeholders, and visitors; exercises independent judgment, prioritizes requests, resolves scheduling conflicts, and communicates on behalf of senior leaders.