Teams at FirstEnergy

Provide clerical and administrative support including data processing, record/file maintenance, mail distribution, reception, invoice processing, calendar and meeting scheduling, and customer service. Independently manage priorities, handle confidential information, and deliver accurate work on deadline while supporting departmental administrative needs and demonstrating strong communication and organizational skills.

Accountable for assessing and improving Pennsylvania distribution system reliability. Perform data analysis, develop long-term infrastructure plans (LTIIP), prepare reports and budgets, support operations and storm response, monitor equipment remediation, ensure regulatory compliance, and provide technical support to the Distribution Control Center.

Act as primary liaison for large commercial & industrial customers, driving strategic account management, load-growth opportunities, and technical interconnection support. Coordinate cross-functional teams, manage contracts, billing and project milestones, resolve complex customer issues, and support economic development and infrastructure projects.