Teams at First National Financial LP

Develop and maintain application solutions across research, design, coding, testing, and deployment. Assess effort, risk, and impact; align development with modernization and architecture roadmaps; enforce coding standards; collaborate with stakeholders; and support legacy mortgage administration systems. Provide technical guidance to junior developers while troubleshooting production issues and ensuring scalable, maintainable, high-quality applications.

Designs user-centered experiences for AI-enabled mortgage workflows. Conducts research, maps journeys, creates wireframes and prototypes, designs explainable AI interactions, and collaborates with product, business, engineering, and quality teams. Measures usability, trust, accessibility, and adoption while supporting testing, training, rollout, and continuous improvement. Maintains reusable AI interaction patterns, design system components, and research assets for broader product teams.

The Scrum Master coaches and supports IT application teams in Agile and Scrum practices. Responsibilities include facilitating Scrum ceremonies, removing impediments, resolving conflicts, promoting self-organization, improving team performance, coordinating with stakeholders, and advancing Agile practices across the organization. The role also supports project initiatives, facilitates application design sessions, documents processes, and ensures applicable AML procedures are followed.