Jobs at Fireworks AI

Manage day-to-day people operations, including HRIS data integrity, onboarding logistics, I-9 verification, contractor lifecycle administration, immigration case support, internal HR documentation, and employee recognition programs. Partner with People Ops, Finance, IT, Recruiting, Workplace, and outside counsel to maintain accurate records, meet compliance timelines, answer employee questions, and improve onboarding and HR processes.

Own the growth roadmap across acquisition, activation, retention, and monetization for an AI platform. Improve developer discovery, onboarding, model selection, documentation, API and playground experiences, error handling, pricing, and conversion to repeat usage. Analyze product metrics, run experiments, engage developers, and coordinate engineering, design, marketing, and product teams to launch growth initiatives.

Own day-to-day GRC operations, including access reviews, security awareness, policy exceptions, risk assessments, third-party risk, internal audits, control monitoring, and audit evidence automation. Maintain policies, metrics, and audit readiness across SOC 2, HIPAA, ISO, NIST, GDPR, and CCPA frameworks. Partner with engineering, IT, legal, operations, and sales to operationalize controls and remediate findings, with opportunities to lead audits and mature the compliance program.

Owns technical accounting and monthly, quarterly, and annual financial reporting for a rapidly growing AI infrastructure company. Responsibilities include ASC 606, ASC 842, and ASC 718 accounting; revenue, leases, equity, partnerships, and infrastructure cost analysis; financial statements and disclosures; audit support; process documentation; SOX-ready controls; accounting policies; and reporting automation using ERP systems, SQL, and AI-enabled workflows.

Own a business function’s data domain by defining metrics, building governed BigQuery and Coalesce pipelines, creating authoritative models and trusted dashboards, and identifying anomalies and data gaps. Partner with Finance, Product-Led Growth, People, or Partnerships stakeholders, contribute to shared data platform standards, and automate repetitive workflows using Python, LLMs, and agentic systems.

Own and grow a portfolio of GenAI startup accounts by identifying prospects, leading technical and product conversations, coordinating onboarding and integrations, shaping tailored solutions, and identifying expansion opportunities. Build trusted relationships with technical founders, ML engineers, and infrastructure leaders while translating customer feedback into product insights and representing the company across the GenAI ecosystem.

Own usage-based billing and receivables operations, including customer billing setup, usage-to-invoice reconciliation, exception monitoring, collections, disputes, month-end close, AR reconciliations, and SOX controls. Partner with Finance, Product, Engineering, and Data teams to resolve systemic issues, improve billing accuracy, define operational metrics, and automate scalable usage-to-cash processes.

Build sales pipeline by prospecting target accounts, qualifying inbound leads, conducting personalized outreach, meeting opportunity targets, educating prospects about AI inference solutions, and transitioning qualified leads to Account Executives. Collaborate with Sales and Marketing, research prospects, communicate with technical stakeholders, and stay informed about AI and machine learning trends.

Own and scale GTM enablement through structured knowledge management, an internal AI tutor application, cross-functional content operations, live training, role-based ramp, and field best-practice codification. The role also develops AI agents that improve seller productivity and Revenue Operations insight while partnering across Product, Marketing, Field Engineering, and Sales.

Owns Fireworks' automation layer, API integrations, CI/CD pipelines, infrastructure-as-code, and Kubernetes-based cloud deployments. Builds reliable n8n or equivalent workflows, custom nodes, webhooks, and self-healing operational automation. Designs secure REST and GraphQL integrations, manages authentication, rate limits, retries, and contract testing. Co-owns multi-cloud delivery infrastructure, GPU and CPU workloads, observability, incident visibility, and documentation. Requires strong Python and JavaScript or TypeScript skills, workflow orchestration expertise, production Kubernetes experience, and 6+ years building production systems.

Build qualified sales pipeline by prospecting target accounts through email, calls, and LinkedIn; qualify inbound leads; personalize outreach; educate prospects about AI inference solutions; meet pipeline targets; collaborate with Sales and Marketing; and stay informed on AI/ML trends.

Leads the strategy, architecture, governance, and operation of enterprise business systems. Owns application portfolios, integrations, automation, data governance, AI-enabled workflows, transformation programs, vendors, budgets, and team development. Partners across Finance, Sales, Marketing, People, Security, Data, and Engineering to improve scalability, reliability, process efficiency, and technology ROI.

Own and expand a portfolio of GenAI-native startup accounts. Identify prospects, engage founders and technical leaders, lead technical product discussions, coordinate onboarding and integrations, and develop tailored solutions and proofs of concept. Track usage to uncover expansion opportunities, represent Fireworks in the AI ecosystem, and translate customer feedback into product and engineering improvements. The role requires credible understanding of AI infrastructure, model serving, APIs, inference, tuning, and GPU architecture.

Own financial analysis for GPU infrastructure and R&D investments. Build compute and capacity models, analyze utilization and provider commitments, support R&D headcount and vendor planning, forecast spend, explain variances, and develop reporting processes. Partner with infrastructure, engineering, product, security, IT, and finance leaders to improve unit economics, gross margin, budgeting, vendor negotiations, and board reporting.

Own and evolve compensation strategy, job architecture, salary bands, market benchmarking, compensation data, systems, and review cycles. Partner with Finance on equity framework design and support benefits strategy across geographies. Serve as the compensation subject matter expert for HRBPs and leaders, providing analysis, guidance, and tools for consistent pay decisions.

Serve as a strategic HR partner to Sales, Marketing, Customer Success, and Revenue Operations leaders. Coach managers, support hiring and onboarding, develop GTM-specific performance management, guide organizational change, manage employee relations, and use workforce data to identify talent, retention, and engagement risks. Partner with Recruiting on leveling and hiring standards while advising leaders on compensation structures, employee experience, and organizational effectiveness.

Leads the organization’s indirect tax function, overseeing sales and use tax, VAT/GST, excise tax compliance, reporting, audits, planning, and risk management. Advises Finance, Legal, Operations, and other stakeholders on tax implications, manages tax authorities and external providers, and improves controls, systems, automation, and analytics. The role also develops team members and builds scalable indirect tax processes supporting business growth.

Support end-to-end revenue accounting, including monthly close, journal entries, reconciliations, ASC 606 contract reviews, revenue schedules, technical accounting memos, audits, and internal controls. Partner with Sales, Legal, Billing, Finance, and Systems teams to evaluate complex commercial terms, operationalize new products, improve data integration, and automate scalable revenue accounting processes.

Own strategic enterprise AI customer accounts after signature, driving adoption, renewals, expansion, and long-term commercial outcomes. Partner with Account Executives on pilot scoping, success criteria, and technical-commercial discussions. Coordinate Fireworks and customer teams, translate goals into deployment milestones, identify new workloads and use cases, and communicate customer needs internally. The role requires technical credibility in AI infrastructure, strong stakeholder management, first-principles problem solving, and experience operating across enterprise constraints in EMEA.

Lead, coach, and scale a team of account executives selling AI infrastructure to GenAI-native startups. Own new business, consumption growth, pipeline, forecasting, technical sales motions, evaluations, POCs, and production expansion. Partner cross-functionally with product, engineering, applied AI, marketing, RevOps, and recruiting. Hire and ramp sales talent, improve operating rhythms, represent the company in the GenAI ecosystem, and translate customer patterns into product feedback.