Jobs at Fireworks AI

Own and build Fireworks’ customer marketing function, including advocacy, enterprise reference programs, customer stories, peer-to-peer events, co-marketing, awards, and customer-led expansion initiatives. Recruit and develop technical and executive advocates, create compelling proof for sales and marketing, manage customer approvals, and collaborate with Sales, Customer Success, Product Marketing, Developer Relations, Product, and Events. The role requires hands-on strategy and execution in a fast-moving AI infrastructure company.

Owns field enablement for rapidly evolving AI products, coordinating Product and Product Marketing to prepare sellers for early releases and mature launches. Responsibilities include creating customer-centric messaging, demos, training, AI-powered knowledge workflows, launch programs, and feedback channels to Product. The role requires technical credibility with AI/ML and cloud concepts, strong program management, facilitation, and experience enabling teams that sell to technical buyers. It is a U.S.-based individual contributor role requiring 15–20% travel.

Own the third-party risk management lifecycle, including vendor intake, risk tiering, security due diligence, contract reviews, monitoring, remediation, reporting, and offboarding. Review security certifications and documentation, maintain vendor inventories and risk registers, support compliance commitments, and partner with Legal, Procurement, Engineering, IT, and other teams. Improve TPRM workflows, questionnaires, risk models, and automation while communicating vendor risks clearly to technical and non-technical stakeholders.

Own the global indirect tax function, including sales and use tax, VAT/GST, excise tax compliance, reporting, audits, planning, and risk management. Advise Finance, Legal, Accounting, Operations, and other stakeholders on tax implications, manage service providers, oversee tax controls and registrations, and lead process automation. Partner on ERP, billing, procurement, and tax technology implementations while improving data analytics, reconciliations, audit defense, and scalable tax processes.

Own Fireworks’ employee experience programs, including recognition, employee swag, gifting, and events. Build global initiatives that express company culture and connect remote and local employees. Manage vendors, budgets, logistics, platforms, and execution while partnering with People Operations, workplace teams, managers, and leaders. Develop tools and resources that help managers create engaging team experiences.

Leads the general ledger function and monthly, quarterly, and annual close processes. Oversees journal entries, reconciliations, accruals, financial reporting, NetSuite accounting workflows, internal controls, audits, and cross-functional accounting workstreams. Reviews financial results, resolves issues, improves automation and scalability, supports business changes, and develops the GL accounting team while ensuring accurate and timely financial reporting.

Manage employment-based immigration cases, including H-1B, O-1, L-1, TN, PERM, I-140, and I-485 matters. Coordinate with outside counsel, support global work visa applications, advise employees and new hires, maintain immigration policies and resources, monitor legal developments, and escalate complex situations to People and business leaders.

Partners with Engineering and Product leaders on organizational effectiveness, talent strategy, manager development, performance, career frameworks, employee relations, and workforce planning. Uses people data to identify retention risks and talent gaps, advises on hiring and leveling, and supports organizational change. Coaches leaders and managers across technical teams while developing practical, scalable people programs.

Own end-to-end interview scheduling, candidate communication, onsite logistics, ATS data accuracy, recruiting process documentation, and event support. The coordinator partners with recruiters, hiring managers, and interviewers to maintain smooth workflows, ensure candidate readiness, support compliance, and improve recruiting operations in a fast-paced technical environment.

Lead Fireworks’ startup and venture capital ecosystem strategy, including startup programs, VC and accelerator partnerships, technical enablement, portfolio benefits, and founder engagement. Build relationships that drive platform adoption, pipeline, and revenue. Track program economics, activation, conversion, and revenue impact while bringing market feedback to product and leadership. Represent Fireworks at ecosystem events and scale a high-performing startup and VC team.

Lead pricing and monetization strategy for an AI infrastructure platform. Develop pricing and packaging architecture, analyze competitors and cost trends, build financial and scenario models, and implement monetization across billing, quoting, contracts, and internal tools. Partner with Product, Engineering, Finance, Systems, Sales, Marketing, and other GTM teams on pricing guidance, deal frameworks, discounting, enablement, and executive recommendations.

Build and own quantitative models for capacity allocation, pricing, supply-demand forecasting, GPU mix optimization, and revenue management. Design pricing policies, experiments, and causal studies; optimize utilization, performance, cost, and flexibility across GPUs, clouds, regions, and commitment types. Write production-quality code, deliver models that guide business decisions, and communicate tradeoffs and uncertainty to engineers and executives.

Own the end-to-end employee technology experience across Windows and macOS environments. Administer endpoint, identity, security, and ITSM platforms; troubleshoot escalated device and access issues; manage imaging, onboarding, asset lifecycle, and compliance. Support Microsoft 365, Google Workspace, conferencing, and telephony systems while meeting SLAs. Build documentation, self-service processes, and automation, mentor junior staff, and provide white-glove support to a globally distributed workforce.

Own the employee technology experience across Windows and macOS, including endpoint and identity management, device deployment, ITSM support, security compliance, asset lifecycle, and onboarding. Troubleshoot escalated issues, administer MDM and productivity platforms, meet support SLAs, document self-service processes, mentor junior staff, and provide onsite and remote support to a global workforce. The role requires occasional after-hours work and onsite presence for imaging, repairs, and deployments.

Own month-end close activities for operating expenses and international subsidiaries, including journal entries, accruals, prepaid amortization, balance sheet reconciliations, intercompany accounting, and variance analysis. Support audits, tax requests, SOX-ready controls, ERP enhancements, and GL coding accuracy. The role also documents processes and helps automate manual close activities while partnering with AP, Payroll, FP&A, Tax, Legal, and Procurement.

Owns go-to-market capacity planning, quota and target setting, headcount models, pipeline-generation targets, productivity analysis, and scenario modeling across Sales, Field Engineering, and Customer Success. Partners with Finance, Field Operations, GTM leadership, Data Engineering, and GPU management to align hiring, pipeline, compute supply, consumption, and revenue forecasts. Builds automated planning processes and ensures CRM, billing, usage, roster, and quota data is reproducible and auditable.

Leads go-to-market strategy and operations for global partnerships, overseeing partner pipeline attribution, forecasting, analytics, planning, capacity modeling, business reviews, and co-sell processes. Partners with Sales, Finance, RevOps, Marketing, Product, Legal, and Engineering to establish operating rules, improve CRM and reporting reliability, set targets, and scale partner programs. The role requires building structure in a fast-moving AI infrastructure startup and influencing senior leaders without formal authority.

Product Counsel will provide broad legal guidance across product, privacy, security, compliance, and customer-facing matters. The role will advise security teams, manage customer notifications and legal communications, support organizational compliance, and build foundational processes, templates, and infrastructure for a growing product counseling function. Success requires strong independent judgment, comfort with ambiguity, and experience in fast-scaling environments, particularly within AI or technology companies.

Build and scale the legal function’s operational infrastructure by evaluating legal technology vendors, implementing and administering contract lifecycle management systems, tracking renewals and obligations, developing workflows and metrics, and partnering with sales, finance, and revenue operations on reporting and contract insights.

Employment Counsel will own employment and labor matters for a rapidly scaling AI company. Responsibilities include advising HR on hiring, terminations, classifications, leaves, accommodations, investigations, policies, equity, and compensation; developing scalable employment processes; supporting international expansion and global labor compliance; managing disputes; and coordinating outside counsel.