Fireblocks
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The Talent Acquisition Partner will manage end-to-end recruitment processes for Fireblocks, focusing on sourcing and engaging top talent, tracking hiring performance metrics, and collaborating closely with hiring partners. This role requires strong communication skills and a strategic approach to building diverse talent pipelines.
As a Sales Engineer at Fireblocks, you will support the pre-sales process by collaborating with sales, product, and engineering teams to help EMEA clients adopt the Fireblocks platform. Responsibilities include conducting product demonstrations, designing solutions, managing proofs of concept, and delivering technical presentations to stakeholders, ensuring the platform meets client requirements.
Lead a regional team of Strategic Customer Success Managers and Renewal Managers to drive customer success outcomes and increase customer retention, business expansion, adoption, and satisfaction within regional accounts. Develop and execute value-oriented customer success strategies aligned with overall company goals. Foster customer advocacy and cultivate strong customer relationships. Measure and optimize customer success initiatives through metrics and analytics.
As an Incident Response Expert, you will secure and protect our infrastructure by managing various security technologies. Responsibilities include investigating alerts, coordinating incident responses, developing incident reports, and creating custom SIEM queries to enhance security monitoring. You will also collaborate with stakeholders for incident management and remediation.
As a Sales Engineer, you will manage projects and clients from product demonstrations to onboarding. This includes tailoring demos, providing technical presentations, assisting with POC setup, and participating in RFPs while collaborating with internal teams to meet customer needs in the digital asset space.
The Enterprise Architect will manage end-to-end product solutions by analyzing customer use cases, designing architecture, and handling integrations. This role involves collaborating across departments, troubleshooting issues, and ensuring high-quality service delivery to financial institutions adopting blockchain technology.
The Senior Backend Engineer will design and implement scalable architecture, develop robust systems for blockchain integration, and handle high-volume transactions while ensuring security and reliability. Responsibilities include leading large projects and optimizing blockchain services for the Fireblocks platform.
As an Enablement Manager - Customer Operations, responsible for equipping Customer Operations teams with necessary content and skills to deliver a world-class customer experience. Develop and execute enablement programs, collaborate with cross-functional teams, provide training and onboarding, gather feedback, and stay updated on industry trends. Requires 3+ years in an Enablement or Training role, experience in post-sales/customer success/account management, strong communication skills, and passion for creating engaging learning experiences.
As a SecOps Specialist, you will enhance security infrastructure and manage security technologies. Responsibilities include incident response, performing analysis, coordinating investigations, developing reports, and tuning detection tools. You will also create queries and dashboards for monitoring security threats.
As a SecOps Specialist, you will enhance security infrastructure, manage incidents, create remediation plans, and provide expertise on security matters while collaborating with various teams. Your responsibilities include investigating alerts, developing incident reports, and recommending improvements to security controls.
As a Technical Support Engineer, you will solve complex problems related to digital assets, provide real-time support using CRM tools and Slack, and collaborate with DevOps and SRE teams. You will manage cases meticulously and ensure adherence to business processes while delivering top-notch support for Fireblocks's SaaS platform.
As a SecOps Expert, you will enhance security infrastructure, manage security incidents, develop detection logic, analyze security threats, and collaborate with stakeholders for incident response. You'll be involved in investigating alerts and creating solutions for potential threats within a fast-paced environment.
Join the Web3 staking&defi team at Fireblocks as a Senior Backend Engineer. Responsible for developing infrastructure and services for integrating with staking & defi protocols across various blockchains. Design architecture at scale, research new blockchain technologies, and work in an Agile, CI/CD environment.
Seeking a talented Senior Legal Counsel to provide legal support for sales and product organizations in a leading digital asset platform company. Responsibilities include drafting and negotiating contracts, advising on legal risks and business strategies, and collaborating with various teams to commercialize new product features.
Guiding and mentoring frontend developers in React best practices, architectural planning, performance, and leading the development of large-scale web applications. Collaborating with cross-functional teams to ensure delivery of high-quality software solutions in a fast-paced environment.
As a Frontline Support Engineer, you will provide real-time technical support for Fireblocks' SaaS platform and troubleshoot complex issues. This role involves owning problems through resolution and collaborating with senior teams during outages, while working in a fast-paced environment with a focus on meticulous case management.
As the VP of Global Demand, you will lead the development and execution of innovative growth strategies to drive demand generation across digital channels while optimizing marketing campaigns. You'll oversee budget management, cross-functional partnerships, and elevate a high-performing marketing team by leveraging data and analytics to enhance customer engagement and brand presence.
As a Site Reliability Engineer, you will manage production infrastructure on AWS and Azure, ensuring high availability and performance. You'll automate alerts, collaborate with R&D for scalable solutions, and document processes for repeatability. Your responsibilities include troubleshooting incidents, monitoring system observability, and conducting on-call duties.
The Incident Response Expert will secure Fireblocks' infrastructure by managing security technologies, investigating alerts, performing host-based analysis, coordinating response activities, and developing reports on incidents. The role requires handling breach attempts and threats while collaborating with stakeholders and creating custom SIEM queries.