Teams at Financial Conduct Authority

Provides operational resilience expertise across business areas, embedding business continuity frameworks, conducting impact analyses, mapping dependencies, assessing impact tolerances, coordinating scenario testing, managing remediation, overseeing supplier resilience, and supporting governance reporting and regulatory compliance.

Supports FCA policy work on consumer redress, compensation, and claims management. The role develops policy proposals and consultations, prepares communications and briefings, advises stakeholders, builds regulatory relationships, and uses data from firms, FOS, and FSCS to inform consumer protection decisions. It requires knowledge of FCA regulation, public policy, retail financial services, consumer redress frameworks, and strong analytical, communication, organizational, and stakeholder-management skills.

Lead the architecture and hands-on development of the FCA’s AWS-based AI platform. Build model gateways, RAG and memory services, agent orchestration, guardrails, evaluation tooling, observability, and secure self-service capabilities. Establish AI development lifecycle, CI/CD, quality, safety, and governance standards while partnering with product and engineering teams. The role requires technical leadership, production backend engineering, AWS expertise, AI platform experience, and experience delivering auditable solutions in regulated environments.